Leonardo Plaza Hotel Dead Sea

The hotel is old!!! that is why some of the facilities are not well organized. except that the stay was good, and remember that you need to pay VAT.

Leonardo plaza-big disappointment The hotel is very old and need immediate restoration.the service is poor and not friendly. Very noisy and crowded. No value for money. We ordered the suite but it looks like a simple room.at the evening before living they put a warning on the doors that if we don’t live on time they will give us 500 shekels fine . We will not return

It possible that most guests in this hotel dont notice or dont about the faults and therefore dont complain..so management doesn't realise how downtrodden this potentially once grand hotel is. This price is for what you get outrageous. But still its full!!! My pictures show the damage everywhere and the poor maintenance. It really felt like noone cared. Not the staff, not the management and certainly not the hundreds of guests. But for us this was not a positive hospitality experience. At the very least we'd expect a clean room - it honestly felt like the 5th floor suite we had, had not been used in years and had been opened for us due to this being peak season with full occupancy. As can be seen from my pictures, there's dirty walls, loose door handles, faulty plug sockets, dirty balcony furniture, filthy pool bar tables at 9am +++ Its really hard to find anything good to say about this hotel. Why don't management see fit to oversee room cleaning? Or just to walk the corridors to actually see the threadbare carpets with crumbs and shoes strewn around. Its really disappointing to write this but I think its important for future guests to know.