JI Hotel (Datong Dayou Plaza)

Das Hotel ist neu und das Servicepersonal ist herzlich und höflich. Schade, dass so ein gutes Hotel keine Klimaanlage hat. Egal welchen Modus Sie einschalten, es heizt. Die Fenster sind geschlossen und können nicht geöffnet werden. Das Ausschalten der Heizung ist, als wäre man in einem luftdichten kleinen Raum gefangen und könnte kaum atmen. Wir hatten ursprünglich für zwei Nächte gebucht, konnten aber nur eine Nacht bleiben und in dieser Nacht konnten wir nicht schlafen, weil es so stickig, trocken und ungemütlich war 😞 Wir checkten aus und wechselten am nächsten Tag das Hotel!

Clean, modern, and comfortable stay. The rooms were well-maintained, and the staff provided excellent hospitality throughout. Great location and smooth check-in experience. Would definitely recommend for both business and leisure travelers.

The hotel room is clean and spacious. Wide variety of breakfast selection and the food quality is good. Provide free fruits, snacks and drink at the lobby hall. Most of the staff are helpful, except for an unpleasant encounter with one of the front desk male staff on the mid autumn night shift. He is the only one on night shift duty on the night of 17 Sep. He seems quite impatient and unfriendly to attend to us. The counter sells beer, we were asking him if is ok to buy the beer and have it at the lobby dining area. He didn't give a direct answer of 'No', we were confused and kept asking. But he raised his voice, which is unprofessional of a customer service staff. We were not expecting such service and attitude from a well-known hotel. Other than that, it was a pleasant experience at the hotel and generally we are satisfied with the experience.