Meander23007586744
14. August 2024
One of the worst hotels in Darjeeling. Extremely run down with absolutely no service. This heritage hotel is so heritage, that rats love it. On the 1st night of our stay, we found rats in our DELUXE SUITE that we had booked for 11.5k per night. We were travelling with my 7 month daughter and we were terrified. Does this so called “heritage” hotel know the risks of having rats? Millions of infections could have attracted the baby. Extremely pathetic service in breakfast, lunch and dinner as well. Kindly avoid the hotel at all costs. We demanded that they shift us to the “new” wing which is a little bit better than the old wing. The kitchen and eating area is in the old wing which is not in a fit state to be called a hotel. It’s also not very close to Mall Road, it’s a 5min walk and to reach there you have to walk through a very thin shady lane. Not safe at nights. When they tried to find the rats that had entered our room, they removed the huge pile of dust which was sitting under the sofas and our beds. If you have asthma or any dust allergies, best to look for better options. Mayfair I hear is really good. Please don’t waste your money and health here. Safety rating - 0.1/10 Cleanliness - 0.1/10 Food - 0.1/10 Service - 0.1/10
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