Hotels in der Nähe von Darjeeling Himalayan Railway Toy Train, Darjeeling

We reached the hotel after a long day of travelling and were looking to take a nice hot shower. However the water heater was not working that day. The staff were very helpful and suggested us that they would supply hot water buckets but this was not a practical solution to the problem as we were more comfortable with having a shower rather than taking pots of water from the bucket and bathing. The second day the same issue continued and it seemed and the temperature increased a bit to lukewarm but not enough for us as we wanted a higher temperature as available in other hotels in the and around the region but not at this hotel. It was really disappointing that till the end they were not able to fix this issue. Finally on the second evening without any alternative we requested for the buckets of water and had our baths which was sheerly out of necessity. In addition to this the heater would be switched off remotely at times and would be turned on ”automatically” after we complained to their front desk. If you happen to wake up in the middle of the night to check your messages etc on Whatsapp you should not be surprised to see the Wifi turned off. We noticed this on two consecutive nights. The breakfast was great, staff were helpful especially the lady and the gentleman who brought us the buckets of hot water, special thanks to them. I had booked 2 nights through our tour operator and one additional night in a higher room class before coming here. Looking at the issues we asked the front desk that we were thinking of checking out after the two nights and wanted to be refunded. He said he will check with his manager and look at options of their other property in Darjeeling itself where he said there wouldn't be hot water issues etc, and will come back to me. He didn't come back and we did not have the energy to push it further with them as the weather was very cold and we did not want further hassles.

Our stay at the hotel was a mixed experience. While the staff were friendly and the restaurant offered a stunning view, several issues impacted our comfort. The room, located in the basement, was damp and lacked proper ventilation, with no AC or fan available. The bed arrangement was uncomfortable, and the bathroom was smaller than expected, missing the advertised bathtub. The hotel's lack of a lift also made it less accessible for elderly guests. Despite these drawbacks, the 24/7 hot water service was a plus. Pros: Friendly Staff: The staff were very courteous and helpful throughout our stay. In-house Restaurant: The restaurant offers a fantastic view, enhancing the dining experience. Hot Water Availability: The geysers provided 24/7 hot water service, which was very convenient. Cons: Room Location: Our room was located on the second floor, which was actually the basement. Bed Arrangement: Instead of a king bed, we had two single beds joined together, which was uncomfortable. Dampness: The room was quite damp and lacked proper ventilation. No View: The single window in the room only faced the wall of the next building, resulting in no airflow. No AC or Fan: There was no air conditioning or fan in the room, adding to the discomfort. Bathroom Size and Amenities: The bathroom was very small and did not have a bathtub as mentioned in the amenities description. Food Quality: The food at the in-house restaurant was average, despite the great view. Accessibility: There was no lift in the hotel, making it difficult for older guests to access the rooms.

Stayed here for 2 nights. And I'll give the real picture. Good things first... 1) Room was perfect as per the amount I paid. Eventually, they upgraded me even before I asked for it. Room had all amenities one might need during a stay 2) Behaviour of the entire team is awesome. They served me with a smile... Every single time. And they never said NO for any of my requests. Now, few serious stuffs to look into.... 1) Location, which is 1 Km from Darjeeling Mal, While Keventers & Mahakal Chowk are 500 mts. And you don't get any view from the room 2) They have communication issues, perhaps language barrier. On Day-2 I requested to replenish the complimentary drinking water. But IRD team member arrived with packaged drinking water. But again, their behaviour is damn good. He took that back & catered to my actual request 3) This was troublesome. I was supposed to check out at 0730 Hrs. And my room was with breakfast. I informed the Front Desk about the scenario in the previous evening. The ever friendly lady at the desk confirmed me that although Breakfast won't be available at that time, but she'll send sandwiches for me which I was Ok with. But when I called the desk at 6AM in the morning, the guy was clueless. He paid a courtesy visit to the room & said the message of providing sandwiches wasn't passed to him.... Again communication laps Overall the hotel is good & recommended. But don't book your room with breakfast if you have early morning departure.

This was my 3rd visit to summit montana suits and spa darjeeling. I love staying in this hotel. Stayed in presidential suite. Staff very supportive and well mannered. Room service good. Room was lovely. Less than 5 minutes walking distance from mall road. Location is perfect. Hotel above rink mall. View from room is mesmerizing. I recommend this hotel to everyone.

Excellent place to stay. If anyone is going to a good location, it is the best. people around are very cooperative. The manager is soft-spoken and the same with the hotel members. Food is provided and is very tasty and good. hot water facility is the best...24 hrs one can have. services are 👌. I will recommend staying at this hotel. Good one. market and mall road and other tour facilities readily available. loved the place.

-Die Hoteleinrichtungen sind relativ neu und die Zimmer sind nicht klein. -Die Lage des Hotels ist in der Nähe des Glockenturms, mit Restaurants und Taxis in der Nähe. Zu Fuß in die Innenstadt, bequem zum Einkaufen zu jeder Zeit und überall am Abend. Gute Lage. -Der Service an der Rezeption ist sehr nett. Der einzige Nachteil war, dass ich beim Einchecken lange Haare auf der Bettwäsche gefunden habe. Machen Sie Fotos an der Rezeption, sie nehmen sie sehr ernst. Ich habe die Decke gewechselt, aber es war immer noch Zuba Ba. Es wird geschätzt, dass die Bettwäsche nicht automatisch getrocknet und gebügelt wird. -Haben die Abholung vom Flughafen gebucht. Obwohl etwas teuer, ist der Fahrer von guter Qualität und stellt von Zeit zu Zeit die vorbeifahrenden Städte vor.

This is a lovely hotel well positioned with excellent views, lovely terraces with hundreds of flowers, really well designed rooms and public spaces. The staff are all excellent very welcoming and service level extremely high Parveen mixes amazing cocktails and was very attentive. The food was excellent both the buffet and off the menu. Housekeeping, nothing was a problem and if the temperature drops they bring hot water bottles and set a real fire in your room. We loved relaxing in the library over tea after a hectic day in fascinating Darjeeling. Highly recommended.