Gastnutzer
31. Januar 2023
Needed somewhere to stay near Dalaman Airport, our friends were flying in on a late night flight 2 days later, then we were off touring the coast. Contacted hotel to ask about a late check out but didn't get a response, so in the end we booked via ********** and put in a request for a late check out. As soon as we had booked the request was acknowledged and declined, an extra night was their policy. Too late now, so I replied saying hopefully they would have a courtesy room for guests flying home late, a swift response again, but no, they do not have courtesy rooms, we could however, leave our cases in the office. Our arrival was very late around 11pm we were met in reception, with a lovely welcome and a glass of orange and pomegranate juice. Our room was spacious and clean with a view of the pool. At breakfast, the next morning we met Yuvan, we were advised we could sit anywhere as only 5 couples in hotel and 4 were going home today. We found this amusing, we would have the hotel to ourselves, surely a late check out or spare room could be found for our late departure now? Our second night was not so good, given we thought we were the only guests at the hotel, we were surprised when we were woken up by a baby crying very loudly and a lot of noise coming from the room next door, this went on and on for the best part of 4 hours. We couldn't understand why the manager, with an empty hotel, put a couple and their very tired baby right next to us. At breakfast, we I spoke to Yuvan about our dilema, we wished to visit the beach after checking out at 12 noon, but had a reservation at a smart restaurant at 7pm and didn't want to go covered in sand and sea water. Our taxi to Dalaman to collect friends was booked from the hotel at 9pm. He didn't see the problem, he spoke very good English and said we could leave our bags and use the hotels changing facilities and showers after the beach and before supper. He explained the reception/Manager just hadn't understood us and that everything would be just fine - for this I gave him a very good tip and explained the hotel would get an excellent recommendation, the matter now resolved. To our utter amazement, when we returned at 5pm from the beach, we collected our luggage from the office and were taken to the hotels restrooms, just a normal block of ladies and gents with one cubical for changing, I had removed my salty, sandy costume before I realised this was not a shower, so I went outside into the corridor in search of the showers, after all, it was a Spa Hotel. The manager quickly appeared, as did my husband, to find me undressed, wrapped in a towel asking for the showers to wash my hair and where I could dry it? The Manager explained the only showers were the open air ones around the pool, so I would have to leave my clothes and case in the lower ground Loo and head up to the pool, to shower in public and wash my hair, then head back down to the loo to get dressed, but not dry my hair, I asked about
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