Champneys Tring

The building beautiful , the issue was the internet connection for the television with no alternatives and the service pretty shocking , but all in all nice building

Loved the relaxed way it was managed

I've stayed in nicer hospitals. The room was very similar to a hospital room, really REALLY tired. The bathroom was the same. A fire alarm went off at 1am, and went off a few times mid morning so clearly faulty and no recompense was offered. The breakfast was pitiful and I would never stay there again.

Arrived at location at 5pm which was checking in time crazy time for this. Que at the reception. Don’t pay for dinner if you have not read the menu as they will take the money upfront. Bar staff was amazing Amir was such a fantastic host he made the evening.

Very dated… the spa area is very small, tiny pool, dirty sauna and steam room area.. we had to pay an extra £70 each to use the spa area. Which was awful…. Very disappointing for champneys.

Reception staff offered a friendly welcome, the room was immaculate, and the facilities were superb. I would stay again

Dining offerings (dinner, breakfast) were great and the grounds were beautiful! Room could have been a bit cleaner, but the rest of the amenities more than made up for it(:

Someone entered my room when I was asleep at approximately 10.50pm. They must have had a key card. I mentioned it to reception when I left but I have had no follow up. I have stayed a number of times at Tring but no longer feel safe to do so

We arrived on Sunday to use the spa, but were told we couldn’t access it until 4pm. The day before, I’d called the spa and was told that as overnight guests, we would have access on arrival. Reception then said it would cost an extra £70. Luckily, I had the name of the lady I’d spoken to, and after some back and forth, they eventually honoured what I was told. When we did get in, the spa was extremely busy — overcrowded, with no available beds, and the facilities felt unclean. It was not the relaxing experience we were hoping for. Our room was dated, and the shower was in poor condition. We didn’t complain and tried to make the best of it, but it’s clear the hotel needs updating. At breakfast, I asked for an almond milk coffee and was told there were no alternative milks available — surprising for a health spa. I had to queue at the coffee shop to buy one instead, where the staff member was rude and looked like she’d had a rough night. Breakfast itself was nice, but several items had run out, and we had to wait around 20 minutes to be seated, even though we’d booked a time slot. Overall, the setting is lovely, but the service, cleanliness, and upkeep really let Champneys down. It felt overcrowded, poorly managed, and nowhere near the relaxing luxury experience I’ve come to expect.