Days Inn & Suites by Wyndham Houston NW Cypress

Everything is good thank you

Urgent Complaint – Demand for Refund and Compensation To Whom It May Concern, I am writing to formally lodge a serious complaint regarding my recent stay at your property. I had just been discharged from the hospital and booked a room expecting rest and recovery. Instead, I was subjected to a mosquito-infested room, where I spent the entire night fighting off bites, including to my face. This is not only unacceptable but also a health hazard. I reported the issue to staff, only to be told the manager was “not around.” Nothing was done to resolve the situation. The conditions I endured violated the basic standards of health, safety, and hospitality. Because of this negligence, I am demanding: 1. A full refund of my stay. 2. Compensation for the additional medical stress and costs I am now facing as a result of your unsafe conditions. If this matter is not addressed immediately, I will have no choice but to: • File complaints with the local health department and consumer protection agencies. • Leave detailed public reviews warning others of these dangerous conditions. • Seek legal remedies, including recovery of medical expenses, through small claims court. I expect a written response and resolution within 7 days of this message. Sincerely

Staff was friendly and helpful. The first room we had smelled like urine. Time for a remodel..