Wyndham Grand Vedana Ninh Binh Resort

Beautiful building, far from city center but hotel is nice indeed.

Nice room, friendly staffs, nice and relaxed view

phòng ốc tòa cũ, thiết bị đã cũ. bàn ghế ngoài ban công đã gỉ sét, mốc. Đồ ăn bình thường, không hợp khẩu vị vị trí quá xa trung tâm, đường đi khó tìm trên map, cảnh view bình thường, dịch vụ cũng bt. nói chung là so với 5 sao thì tôi thấy chưa xứng, khá thất vọng.

Về nhân viên khá nice và vui vẻ Về vệ sinh sạch sẽ k có mùi Về không gian cũng được k quá xuất sắc Đồ ăn sáng k nhiều nhưng ăn ổn nhé

Our company trip to Wyndham Grand Vedana Ninh Binh was a major disappointment. Despite its 5-star rating, the hotel failed to deliver on basic standards of cleanliness and service. Several rooms were dirty at check-in, with stained bed sheets (dirt marks, moldy, blood stains), dusty mirrors, dirty toilets, and used towels left in the sink. To make matters worse, we were only given one key per room, despite having two people in each. Additionally, some rooms were even missing their fridge, hair dryer, combs, and irons. When we complained, the staff were rude and dismissive, even questioning why we called instead of addressing the issue directly. We were forced to wait for rooms to be cleaned rather than being offered an immediate room change. The breakfast was bland, and when we asked the hotel if they could waive minor damage fees in light of the issues we faced, they refused, demanding payment for damages while offering no compensation for their own failings. The facilities and service were far below what you'd expect from a 5-star resort, and overall, it felt like a 3-star experience at best. I would not recommend this hotel to anyone.

Thanks for amazing exprience from your team; I came here with my team in a early winter day - the wheather is pretty cold but by all things you support make me feel respected & loved like at home. The best thing that is about people (the staff) - they are really friendly & kindlly; Surely, I will come back!