Saunton Sands Hotel Source Spa and Wellness

Great hotel staff in a fantastic location, spoilt by a private birtday party with very loud music that occupied all the lawned area and seating which was not ideal when you book the hotel to relax and cellebrate with your family. Such a shame as the food was excellent.

Awful stay at Saunton Sands, I’ve stayed in over 40 hotels in the past 6 months and this was by far one of the worst. The place was chaotic, the staff were all over the place & I don’t understand how so many people think this place is amazing. The room was dated, minus the bathroom, the breakfast was mediocre and the spa… wouldn’t go as far as calling it a spa, the sauna was barely hot, the lockers break on you and the hot tub smelt like damp. The manager Kevin who I dealt with was awful, no manners and incredibly rude, I wouldn’t recommend staying here. A complaint had been submitted to the hotel. EDIT: Reached out to the hotel, had a response from the general manager Anthony Kingdon … the response was very dismissive, avoiding taking accountability for my complaint and concerns, and quite frankly was the most difficult person to deal with, his attitude was awful, he refused to respond to my queries and in the end refused to pass my complaint on to anyone when there is blatant negligence happening, this really shows you what kind of people are running this place. Honestly, avoid like the plague, save your money cause you can get so much better in a short drive away.