Cocked Hat by Greene King Inns

房間很悶 浴室很糟糕

The only good thing about our stay was clean bedding, linen and bathroom. The room was in need of a very deep clean and redecorate. One skirting board was very dirty and plaster was coming off the wall by the exit door. The hostess tray had 2 teabags and 2 tubes of coffee with 4 sachets of milk!! Not overly generous, so after a 5hr journey, we had to choose - afternoon cuppa or morning tea. The room was cold - the radiator didn’t work and the feed in pipe was lukewarm, so no hot water going into the radiator itself. There was a musty smell because the room wasn’t heated well. The staff were polite but very indifferent. We didn’t get the impression that they were very happy in their job. It took an age for our drinks and meal to arrive. The meals were disappointing and not very hot. We’d hate to think how long we’d have to wait if it was busy. We ordered around 5:45pm. It was 7:15pm before we’d finished our main meal and one of us had a coffee. Following our evening meal experience, we decided that we'd have breakfast elsewhere.

The room was very comfortable although another chair would have been useful, plus it was quiet, my wife loved the complimentary toiletries, the bed was so comfortable too. The breakfast was absolutely delicious and the staff were very accommodating about substituting items. We had decided before arriving that we'd have our evening meal at the hotel too, unfortunately there were 2 instances that marred the enjoyment of the dinner. On the first night my chips were hard and undercooked, I told the waitress who was nonchalant saying that they had a lot of complaints about the chips on a regular basis, on the second evening, after our meals had been delivered to the table, the waitress asked if we wanted anything else, we asked for salt - to be told that they didn't have any as it was all being used in the restaurant, we rectified that by speaking to the gentleman at the bar. Also my friend's steak was cold, it was taken away to be 'sorted' when it came back it was the same steak, still with the sauce on the top which was now slightly congealed and although the steak was warmer on the surface, it was only marginally warmer on the inside. Overall though we had a pleasant stay and we have already booked to return in March

Lovely room for our family of 5. Was more likened to a mini apartment, with two rooms and a kitchen. Free parking, friendly check in, good location. My only gripe, is that there was no central heating. There was a mobile heater in one of the rooms, but not the other. When asked if the heating could be put on, they reluctantly boosted the thermostat in the foyer, and said it would heat up the room and that the staff member would come back and check in 20min. Suffice to say, the heating never came on and no one came back to check. Now, i'd rather the hotel were just upfront and said, we are not putting on the heating (for whatever reason) and give us another heater. With 3 children, one of which was 2yr, i felt was unacceptable.

Stayed here last minute as I was teaching in the area, quick and easy process, food was good in the pub, good value for money in hotel and bar.

The Cocked Hat is a gem. Fantastic staff, especially Liz who welcomed us uopn arrival and took great care of us while we were there every morning at breakfast. A true pleasure to stay here and is on my list for a revisit next trip. Thank you so much!

This is a cute hotel that looks like is getting some needed attention/work done. Our kids were upset the tv’s in our rooms weren’t working, but not enough to call about.

We travelled from Glasgow for a family party, only needed a family room for two nights.. was pleasantly surprised at the size of our accommodation, 2 rooms 3 beds, TVs in both rooms, big bathroom and a kitchen.

Very good value for money, massive family room with good facilities, friendly staff at the pub and overall a good experience.