Aman le Mélézin

This is a special place. Having visited many AMAN properties already, this one surprised us, but in a very positive way. Here some highlights: - Intimacy: This is a small property, yet it feels very cosy and intimate; the atmosphere comes very close to visiting friends in their exclusive private Chalet - Room: We staid in a very cosy Chambre Ski Piste with Hot Tub; the views of the Bellecote piste from our Norwegian hot tub were mesmerising - Service: The team was very warm and provided outstanding service; concierge was very responsive and provided great tips and secured all reservations we requested; also, we received the best turndown gifts ever (won't spoil what it was) - Spa: Small, yet beautifully designed; it felt very private as their were mostly no other guests by the pool or in the sauna / hammam area - Food: The room rates include half board, while restaurants in the partner hotel Les Airelles are also included; this provided great variation and we were able to enjoy different cuisines of highest quality Overall a great stay and we will definitely come back.

We came here few times before. Booked 15 days in advance, asked whether it was a special event, and requested a beautiful table. Which we never get. They “cannot promise”. We get called to confirm. Very poor customer service on the phone, no skills, no friendliness. I will have a look haha - no clue about what you are offering No desire to attend to customers needs. . Or to have a drink while we get seated on a better place. This is not a 5* service. The whole staff was hanging out in the middle of the restaurant - managers and team chatting with each other while we were attended. Nobody greeted us .. If you want quality don’t go to this restaurant. No class just a beautiful seating. If you are lucky to get it. Food is too salty,not quality, they say Japanese food????? A joke, is a nightmare, all SALTY ONLY SALT ZERO

Disappointing Hotel, we are shocked about the chef concierge, not at all professional, she never never smiled….why she does this job??????? The restaurant was a really disaster, the food was sweet, the sushi’s not fresh at all……Aman ?????is not à Aman !!!!!! Sad very sad place!!!