350lesleyh
2. September 2024
Booked this hotel with Jet2 when looking for a cheap All inclusive get a way for the last week of the school summer holidays in August '24 for myself, daughter and 11yr old granddaughter. We had a late flight and were the last coach transfer drop off so got to the hotel about 11:30pm, but check in was smooth and fast via a very polite and friendly male receptionist so we were soon in our apartment. We stayed for 6 nights and were allocated a clean, sizeable one bedroom apartment (607) with a spacious balcony which overlooked the main pool area and found it adequate for our needs. We were not troubled by noice during the night even though the balcony doors were open, didn't find the need to use the air con personally but you could just switch it on manually by a button on the unit, so didn't bother hiring the remote control, same with the TV but we didn't use it anyway. We did hire a safe for 2 euros per day with a small refundable deposit. We did ask for extra pillows and got these no problem within a few hours. The pools and pool area was ok with a good buzzing atmosphere, didn't really struggle getting 3 sun beds but this was at about 8am in the morning as I liked to laze by the pool for a little while before going for breakfast. Though I did notice on several mornings that some towels were down on loungers long before 7am and were still unoccupied after 9am. There is green astro turf around the pool areas which I was a bit dubious about for hygene reasons, but at least it helped avoid slipping incidents. Pool snack bar was fine with pleasant staff, basic snacks (beefburger, hotdog, toastie, slice of pizza BUT no chips) and the usual AI drinks in small paper cups, so take your own re-usable cups if you want a larger drink. We used the Jacuzzi and Sauna for half an hour each, they were fine, you just have to pre-book at reception and it is part of your all inclusive. Breakfast was ok with the usual brekkie stuff. Lunch and Dinner were ok too and I always found something to eat that was enjoyable but I have to admit that I have had better food/dining experiences at other 3 star hotels in the Canary Islands. My granddaugher did struggle to find something she liked and resorted to cheesy chips on a couple of nights so we ended up having to get her some food in the resort a couple of times on an evening for her, so maybe the chef needs to consider catering just a little bit better for children in our opinion.(though I appreciate kids can be fussy eaters like my granddaughter).Also it would have been nice to have had a better selection of cheeses with maybe some crackers to go with them. The Soup was in an awkward place to get to, right beside the queue for the main meals, ideally should of been over by the bread counter and out of the way so easier to access. Entertainment was just so so, nothing flash but watchable whilst enjoying the AI drinks. We joined in the Bingo one night, it cost 5euro for one ***** of 6 tickets, we got 2 Strips (10euro)
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