paopao1987
21. Januar 2024
I have mixed feelings about Col Alto. It is a great hotel but after my stay, I realize it's not my style. All the pros: 1. Friendly and competent service from the front desk. Emails were responded to quickly and completely, questions answered clearly and always so helpful with printing documents. 2. Room size is great. Pillows and mattress and sofa comfortable. And we have direct view of the beautiful mountain. The slippers provided were of excellent quality, very thick. We were not in a Suite. 3. Big selection at breakfast. 4. I love the sauna area! Love there are always tons of towels available and the attendant always comes in and checks that everything is ok. Love the apples, water and tea provided right there. 5. Bus stop is right there! And the lovely Speck store and grocery store just down the street. 6. The hotel feels very new and refreshed. 7. The very spacious lobby area with tons of comfortable seating. It's nice to plop down there in the afternoon or after breakfast. The aspects that make this a 4 instead of a 5 for me: 1. It is an extremely busy hotel that's best suited for a bigger group. At dinner there was maybe 200 people in the dining room. There was constant noise and din in the hotel. 2. The breakfast needs some variety. For a mandatory 7 day stay, it gets boring to see the same cold cuts, bread, egg and granola every day. They change up the pastries. 3. The dinner to us was at most average, not a gourmet experience as some comments make it to be. The dinner is a great deal at euro 35. With this, you get a buffet with a lot of different types of food and can also order off a 3 course menu that changes every night. I think if you keep your expectations reasonable, you are ok. 1 night, they forgot to put sauce on our pork main dish. 4. Because we only paid for breakfast, we didn't get assigned seating. Every breakfast, we were shown to a new table. Some days we were put in a semi enclosed part seated so close with a different party even though there were still so many open spots in the restaurant. I would recommend Col Alto if you are travelling in a bigger group or with family and friends, prefer a lively hotel and convenience of having dinner at the hotel.
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