Gastnutzer
18. Dezember 2024
My wife and I stayed here with a friend on our first trip to Italy - WOW! The rooms are spacious and the views are remarkable. We’ve stayed at 5 star hotels across the US and abroad and have never had the level of customer service provided by the staff at Camina. Some examples: - On Monday night (when most restaurants are closed), we had forgotten to make reservations previously. We asked Federicka for dinner recommendations, on our way out to go shopping, and she immediately replied with ‘What are you in the mood for? Would you like me to make a reservation for you?’ We took her up on her offer. When we returned, we had dinner and taxi reservations booked. The restaurant was amazing - so amazing, in fact, we ended up running into her there! - Another time, we asked our restaurant for help getting a taxi back, without any luck. Given the great lengths Camina’s staff had gone through, we thought we’d call to see if they could just give us a phone number. They insisted arranging the taxi for us, themselves. There are many other detailed examples of their care and regard for their guests - far too many to list. The only down side for some may be the distance to downtown, which is about a mile. For us, the views were well worth the walk! (Of course, if you want/need a taxi, they’ll gladly arrange one!) If there were ever a place where a sixth star is necessary, this is the place. Owner(s), if you’re reading this, you have a beautiful place, but the most beautiful thing about it are your employees. Please do whatever is necessary to hang on to all of them, especially Federicka and Ivan. We look forward to coming back soon!
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