Stayed for a week for a 30th and 60th birthday, had a brilliant time, the staff are very helpful and the rooms in the zen block are large and got cleaned every day, food was good quality especially for all inclusive. The swimming pools were just far too cold, in the week we was there we only saw 2 people use them, we tried the hydrotherapy pool at the back of our room in the zen block, it was absolutely freezing but our son enjoyed it, decided against using it again after that because it just seemed to get colder. Booked a romantic couples massage in the spa which was okay however expensive for what we received, it's a very mild massage but we still enjoyed ourselves. The spa swimming pool was lovely and warm and pleasurable experience, the sauna was very poor and only warm not hot, same for the steam room, we went twice into the spa swimming areas and both times the sauna and steam rooms were no good. Restaurants: Food of very good quality, but it's not topped up enough especially the pizza, you have to wait 5-10 minutes to get what you want sometimes. Drinks: Drinks are also good quality but can take a long time to get served which is down to the tills, for some reason they need your room number and almost always only one person serving, took 25 minutes in the sports bar to get a drink one night, after that just walked to the main bar for our drinks and walked back because it was quicker. Took us 2 days to find the lifeguard so we could get some towels due to him being elsewhere the majority of the time, usually pressure washing or sweeping leaves. The all inclusive ultra that you can upgrade to for 25 euros per person per day is not worth it, we tried it for a day to see if it was worth it, if you're in the zen block you don't really get a massive difference in things you can do, the roof top pool is too cold to use so would've been pointless, access to the spa is nice but the pool is small and has to be booked. Unless you go on holiday to drink alcohol every day not worth it. Overall, had an amazing time and it's definitely somewhere we may consider booking again in the future.
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