Country Inn & Suites by Radisson, Coon Rapids, MN

It has Potential - Send Help Choice Hotels / Radisson Decision Makers - This property needs some attention. Examples: (1) Bathroom door was unpainted (factory primer only) and stained. (2) Tub Floor has a lot of give (improper floor prep during install) creating a potential hazard. (3) Holes from removed pics (see picture). (4) Sheer curtain panel missing. (5) Limited lighting throughout. The 2 lights on either side of bed (attached pic) are the only lights on this half of the room. (6) Bathroom light & exhaust fan on one switch. An actual exhaust fan is great, but very loud at night - turning on bathroom light wakes the room. (7) Latex glove piece stuck in molding (see pic). (8) Bath towels - some were stained. All were worn out (very thin w/some holes) and rough. (9) Luggage valet stand had bent leg. Leg on left side of attached pic was 2+ inches off the ground. Bending it back was not an option as this type of metal would have snapped. (10) Air Condition - Motion control on/off - Room rate should cover using the A/C to my liking. Otherwise, offer an option to add this comfort. Waking up hot in the middle of the night is not enjoyable. Long post, but this property could be a nice place to stay. Just needs some help. Muddy's is a great bar next door.

Front of the Mill Hotel Check in should have been easy however they charged me for the deposit twice. When I questioned it, the front desk clerk had no idea and thought it would just fall off. I’ll be double checking because the staff didn’t seem to understand anything about what was going on.

Didn't acknowledge that ******* changed my schedule to staying Sunday August 10 only. When I got home that evening I started having itch issues on my legs that continues to get worse due to bed bug bites. I have stayed many times over the past six years through construction etc. but never ever expected this to happen. They kept a extra nights payment, an not working with ******* due to their own mistake not Expedia's.

I was working in town for the week and needed to extend my stay by one night. So I went down to the desk, spoke to the gentleman at the counter who said it would be not problem for me to continue to stay in the same room and extend my stay by one night. Well the next day when I got back to my room after work, all of my things had been rammed into my bag.

I had a man from the front desk walk in on me changing. he did not once address himself before entering nor was he part of house keeping since they had been by about 30 minutes before the incident. when i went downstairs to the front desk to confront him there was no one down there but him hiding in the back. so i sat there and he never came out so we left.

At least there weren't bed bugs... Stood and waited for 5 minutes upon arrival while one staff member read the paper and two others played on their phones. Asked for a cot, they brought up a rollaway bed that was dirty/stained/smelled bad. The room smelled like a combination of stale cigarettes and fresh paint. The jets were not working on the hot tub and it was only lukewarm. The bed felt like sleeping on cardboard, I am a disabled vet and could barely stand when I woke up today. The "oatmeal" at breakfast was mostly water, the juice machine was broken, there was no waffle mix when we came down at 630. Absolutely terrible experience.