Constantine Marriott Hotel

Very bad service Poor customer service

Excellent accueil. Chambres spacieuses et agréables. Accès au spa et à une piscine sublime. Meilleur séjour à Constantine!

房間可以，位置稍微偏，服務不錯。

其他都挺滿意，餐飲不太好

My husband and I stayed at the Constantine Marriott Hotel for three nights from October 23-26, and it was a great experience from start to finish. The hotel is perfectly located near the Oued Rhumel River and Cirta Museum, making it a convenient base for both exploring the city and enjoying a relaxing retreat. We stayed in a Junior Suite, which added a touch of luxury to our visit. The suite’s special feature was a private hot tub, offering the perfect way to relax after long days of exploring. The spacious suite included one bedroom and one bathroom, equipped with a bidet, free toiletries, and a combination bathtub/shower. The big windows provided stunning views of the mountains and city, making mornings and evenings especially memorable. The suite was thoughtfully furnished with a comfortable bed, a flat-screen TV, air conditioning, a minibar, tea and coffee maker, and a wardrobe. Additional amenities such as a desk, ironing facilities, and a sofa bed made our stay even more convenient. The hotel features the Saray Spa, offering luxury treatments and fitness classes, but we did not have the chance to use it during our stay. Breakfast was one of the highlights of our visit. We enjoyed the breakfast buffet every morning, where the staff was friendly, competent, and attentive. The buffet offered a wide variety of options, including fresh bakery items, traditional Algerian dishes, a made-to-order omelet station, a salad station, and a coffee station. All the items were fresh and well-prepared. We especially enjoyed having breakfast on the terrace, which provided a lovely start to each day. The location of the hotel was another significant advantage. It is within walking distance to the tramway, with the nearest tram station just a 5-10 minute walk away. From there, we were able to visit the Emir Abdelkader Mosque, Pont Sidi M’Cid, and the Monument Aux Morts. These famous sights are accessible via the tram and a bit of walking, so if you don’t mind walking, don’t hesitate to book this hotel. Initially, we considered staying at Protea or Novotel, but after seeing the crowds and rush near those hotels, we were very happy with our decision to stay at the Marriott. I agree that this hotel may not feel like a full 5-star property, but when we travel to unique destinations, we usually don’t focus on spa treatments or other amenities because we are busy exploring the city and trying local cuisine. Despite booking our stay with points, we were treated exceptionally well, and the staff made us feel valued throughout our visit. Overall, the Constantine Marriott Hotel exceeded our expectations with its combination of being located outside of the hustle and bustle of the city, convenience, and good service. If you do not mind walking and have a budget of $150-$200, this is not a bad place to unwind and relax after a long day of exploring the city.

I cannot believe this hotel is a 5-star hotel. Based on its size perhaps? Because nothing what I saw there would be considered a 5-star hotel. Everything, I mean, everything is outdated and I question how clean and maintained the rooms actually are. The elevator system is confusing. Some of them don't even work. All the restaurants are closed except for the buffet. And WOW, the food was terrible and below standard. I was so surprised. The spa looked gross. I didn't even want to get services there because it didn't look clean and it smelled like sewer backup. My room, has an old school A/C, which didn't even work. The shower was dirty and didn't drain, and did NOT have warm water!! Seriously? I've been in worst hotels that at least had warm water. I'm disappointed in the Marriott. I stay at Mariotts a lot and this was by far the most disappointing. And to be rated a 5-star hotel is such a lie.