Super 8 by Wyndham Columbus Airport

The stay was good until check out. I asked for a receipt for the 25 refundable deposit that i had to give incase i smoked and the guy tried to tell me i didnt pay it and i told him i had the receipt to say i did and that it was in my account. When i pulled up my banking he got all rude told me to calm down. I said im calm i just want a receipt that youre refunding me. He throw a piece of paper at me and told me to leave and not come back for askimg for prove they were going to give me my money back. Thats horrible customers service ive always given customers receipts when refunding them.

Absolutely terrible !! Will never return !! They tried to charge me and my family $35 for smoking in the room and none of us smoke !! And they waited to make the charge until I was 30 minutes down the road, I didn’t have that money to spare so I turned around to question why I was charged and they said because we smoked and literally none of my family smokes ! The owner was who I talked to about asking why I was charged and he was extremely rude telling me to leave his property and yelling at me telling me he’d charge me anyways and I’m only 23yrs old with a 1yr old so I left before it possibly escalated and I also recorded the whole thing. I was nice and sweet and only asked one simple question literally one question and it was “whg was i charged $10 and then $25” and he just started yelling immediately “yall where smoking !!” And even if we did smoke which we didn’t , it would’ve been a $250 charge not two separate transactions of $10 and $25 I was charged almost $300 to stay for 2 nights 2 rooms and with my chihuahua .. their extremely unprofessional and rude. I had to block their business from my bank card to prevent them from still trying to take it

Wasn't clean, over priced, unsafe cigarette hole in blanket in non smoking room

confusing clerk changed my room without telling owner - cause a lot of confusion. Hot water was inconsisstent.

Decent stay for the price, the car wash next door lets the music play all night.

Found my new Hotel in Columbus! When I arrived at the Hotel, I was met with the most pleasant desk clerk. She did everything that she could do to make my check in enjoyable. She was very knowledgeable, she told me exactly how to get to my room, how to get to the Breakfast room for the next morning. I really appreciate that the clerk had compassion, I was a late check in because of have to make change in Hotel accommodations.