Home2 Suites by Hilton Columbus

Trash in front of elevator was overflowing and stinky for 2 days. Our bathroom and microwave was dirty. There was trash under the sink

Building, room, location and staff is good. The lack of attention to the rooms readiness has gone down hill over past few years. Forgotten linens, door lock acting up, crumbs not cleaned off dining chairs, and bug problems during our stay. Overall things that just need more attention. Say it's more of a 7/10 hotel.

One Star - Seriously Disappointed I'm extremely disappointed with my recent stay at this hotel. From the outset, the experience was far below acceptable standards. The most basic amenities were missing; unbelievably, there were no towels available. I was told by the front desk that they had no clean towels (I had to go out and purchase my own.) This is simply unacceptable for any hotel that claims to offer even basic service. Adding to the unpleasantness, our room was not clean. We found dead insects in the room upon arrival, which made us question the overall cleanliness and hygiene of the hotel. This lack of cleanliness is a serious concern and made the room feel uninhabitable. Overall, my stay was highly unsatisfactory. The lack of basic amenities like towels, combined with the unsanitary condition of the room, made for a terrible experience. I would not recommend this hotel to anyone unless significant improvements are made to their service and cleanliness standards.

We were greeted by a sweet women named Mercedes and she was very nice and helpful and it was late and she was very nice which made our long trip feel much better after talking with her! The only thing we didn’t like much was breakfast. I would have hoped for fruit and juice for options for a healthier way to start but the waffles were good!

Check in was at 4:00 pm but I had to wait over an hour plus to check because there was no room clean. Then I wasn’t accommodated to late checkout because of having to wait almost 2 hours to get checked in.

FEELING VIBRATE AS BANG HALLWAY. AS NOT GIVE WATER DRINK FOR ROOM SA SNACK FOR FREE INTO ROOM FROM CLERK