Holiday Inn Express & Suites COLORADO SPRINGS NORTH by IHG

The service was great and the hotel staff are courteous. The hotel is clean and with good mountain view.

Staff was friendly and helpful the room was really clean and maintained clean by the staff thought our stay.

The room we were told in the morning should not have been rented. It had over 30 dead flies, no remote, no working heater or fridgerator.The hot tub was dirty and the pool had air conditioner blasting. We were told because we made reservations through ******* no type of refund on Holliday Inn or credit could be issused. Poor staffing and management. Only morning lady Ashley was apologetic in the morning. We quickly left and checked into an hotel that was clean and friendly.

The bathroom needed several repairs, definitely not up to Holiday Inn Express standards!

Breakfast menu was missing bacon. And my room ac was working the best for someone In menopause

We arrived late evening but were greeted immediately by very friendly staff. Our room was clean with very comfortable beds and pillows. A different but equally friendly staff member greeted us as we returned from a concert and late dinner. Checkout was easy with a third friendly staff member.

Friendly staff and clean room. We jave stayed before and will stay again.

Everything was great besides the fact that the pool had way too much chlorine to where it burned your eyes even just being in the room. We had a hard time getting pool towels as well. Otherwise, breakfast was great, it smelled and looked clean inside & out. Conveniently located near lots of attractions.

Front desk was great. Helpful. Quick. Nice to have snacks and water available. Great view on the balcony facing the mountains.