Airport Hotel Dürscheidt

Arrived to locked hotel. Rang contact number and told hotel closed and not accepting guests. No aplogies or options given. Terrible unprofessional. Had to find alternate accommodation at 9.30pm at night after just arriving in country

The hotel room was very good, not really nog but that was ok. The only negative point i can think off is that te shower drain was a bit clogged

I ordered a triple room because on the website it clearly states a king size bed with a single bed to fit 3 people comfortably. I was given a handicap room which was two single beds pushed together and the bathroom being a handicap bathroom had no shower stall. The shower consisted of a shower head attached to the wall which meant you were showing on the open bathroom floor. The water did not stay in the bathroom it ran out of the bathroom under the door and covered the bedroom floor soaking all of my belongings. When I brought this to the staffs attention we were not moved. They did nothing until moving us to a new room the last night of my stay. We received no room service, no fresh towels, nothing. I had to ask the staff before they left for the day/night at 5pm for new towels because all of mine were soaked because I had to clean up all the water myself.

Difficult to enter, nobody in the reception, and the button sent by email didn't work, I had to call for them to remotely open me the door (entrance and room ones) Very noisy from the cars passing next to it, since it is in the ground level. A little claustrofobic, since there are 2 doors (beyond the entrance door) before getting in to the room door. The paper left in the room with instructions and information was in german language, no english available. They knew I was a foreigner who had commuincated previously in english language. As positive aspects, there is a fridge with water where we can put other products, the WC is not bad and the room is well heated.

The check in was unusual but cool. However, very confusing that there was no staff on the property. Room is perfect, updated furniture and well maintained. However, they forgot our towels and since there’s no staff, we could not get towels the first night

A good stay at this hotel. Bedrooms of a good standard with all the ammenities you would expect. Bathroom a little dated and tired. Reception hours are limited, but staff very friendly and helpful.

Great spot to stay the night before an early flight from the Köln-Bonn airport

Good value for money. Clean nice room.good location.