Residence Inn Youngstown Boardman/Poland

I am a big fan of the Residence Inn brand and have stayed at many of their hotels. This was the most disappointing one I have ever been in. If this was my first experience with the RI, I would not be back. Where to begin… the entire hotel needs to be remodeled or at least get a deep, deep cleaning. The carpets appeared dirty, the room smelled funny, the furniture was old and looked a little suspect, the tile had spots, the shower had scars, the toilet was loose, the black out curtains weren’t big enough and let light in. I’d give it a one, but the staff was friendly and the breakfast was good. Definitely needs some care

I checked into the room and upon arrival, I found a roach on the floor. The room was outdated and in need of repair. I called the front desk and they informed me they were sold out. I assisted them in helping them find another hotel. They covered one night at the hotel but refused to cover the second. They told me that they had rooms available now and I could come back, I never had an experience where the management wanted to place the inconvenience on the customer.

We had a large room with a separate sitting area. The room was clean and comfortable. There was a thank you card for staying at the hotel and a small lemon Bundt cake in the refrigerator from Nothing But Bundt. The refrigerator, the galley, and the bathroom were clean as well. We thoroughly enjoyed our stay.

Needs an investment and remodel, deep cleaning. Has been about 5 years since I stayed here. No obvious investment since then. My room smelled like wet dog, I wouldn’t sit on the couch for multiple stains, the bathroom and shower were a challenge and need. It is a shame as the area around the hotel has many new restaurants and other investments. After I went to the store and treated the room with febreeze it was tolerable. On a positive note the bed was clean and comfortable

Great friendly staff here - esp. the guy who checked me in. they had a fun spin the wheel game at check in and I won 8k points! almost a free night - got a bonus of addt'l 3k points too! upgraded to huge 2 bedroom w/ a fireplace - nice - but just me so not really needed. however, my windows faced the interior of the building where the main AC unit was and it was VERY noisey!! I had to wear ear plugs. Convenient location and nice breakfast!

My business partner and I had a great time. The rooms were large with kitchenette and living room area. We went about 2 minutes down the road to the nearby steakhouse and had a great meal. We had no issues while we were there.

I stayed at the Residence inn by Marriott on Tiffany South Poland oh, in february. It was an unpleasant experience. Entering the building for the first time, just the smell alone makes you want to turn around and leave. It smells like a dog kennel as soon as you walk in. I was checked in by a young girl with red hair. I was not sure if she was an employee there because she was underdressed with informal clothing and she was not wearing a name tag. There was also another short gentlemen behind the desk with a hat on and shorts also not wearing a name tag. I was a little worried because judging by first impressions alone, the hotel seemed dirty and sketchy. After recieving keys to my room, i was placed on third floor. While walking up the stairs i saw loads of animal hair and mud from outside. There was also ALOT of thrash just sitting in hallways and corner of staircase. Upon entering my room, the smell of animal urine and smoke greeted me. The vanity in bathroom i guess does not get wiped down or cleaned for that matter as what appeared to be a mans facial hair on the faucet and sink. Also, there was a huge thick layer of dust on the duct vent in room. I left for a little while and when i returned to shower in my room, there was red stains in my towel. I mentioned my experience to the front desk and all they did was apologize and tell me that they were going to get renovated. Renovations And knowing how to clean are two different things!