Hotel Residence Europe & Spa Bewertungen

Sehr herzlicher Empfang, super freundliches und lächelndes Personal Der superheiße Whirlpool Der Pool ist ziemlich kalt, aber gut Zum Frühstück gibt es nichts zu sagen, super gut

Für ein 3-Sterne-Hotel ist es wirklich begrenzt… Aufzug kaputtes Zimmer im 3. Stock Ein extrem kleiner Raum, glaube ich, nicht mehr als 9 m2 Zerbrochener Spiegel Es ist unmöglich, richtig auf die Toilette zu pinkeln, weil die Wand zu nah ist. Wir müssen auf der Seite stehen und ich weise darauf hin, dass ich klein bin, also stellen Sie sich meinen Mann vor! Trotz meiner Ohrstöpsel um 7 Uhr morgens extrem laut aufgewacht... Um 10 Uhr klopft die Putzfrau an die Tür Wir hatten das Gefühl, dass wir schnell gehen mussten... Spur von Zigarettenbrand auf der Arbeitsfläche für ein Nichtraucherzimmer… Kurz gesagt, ich werde nicht zurückkehren Allerdings muss ich darauf hinweisen, dass das Personal freundlich war und das Zimmer sauber war

Hôtel très agréable, propre avec de très belles chambres, personnel accueillant disponible et très serviable. Je recommande. Le petit déjeuner correcte. Métro à 700 m soit 12 min à pied.

入住方便，服務好

夏天入住有蚊子 小床偏小

Goed hotel.

Had the pleasure of staying at this lovely hotel during a recent trip to Paris. The hotel was clean and tidy. The gym, pool and breakfast were good. Whilst the property could do with a little updating at the edges, it is very comfortable and easy base to get around (whilst not being in the hustle and bustle). All of which was good, however what I most enjoyed were the staff. From the moment I arrived, they were warm helpful and proactive. Probably the sweetest people and a true asset to the hotel. Would certainly stay again.

A pleasant stay but with one small flaw. We stayed at this hotel for a few days and I must say I cannot complain about the breakfast, spa, room etc. service. The staff was really nice except for the woman at reception who didn't give us a good welcome: she seemed annoyed that we asked her to repeat what she was saying because she spoke in French and in too low a voice and we, being foreigners, had to work twice as hard to understand because she didn't help us in making herself understood. Also, she did not give us clear information about the facility, she just looked down on us as if we were aliens. He was annoyed by our questions and answered us in sarcastic but unpleasant tones. I think that in this industry, kindness and courtesy should be the first key. Unfortunately, she did not give us this good impression. The rest of the staff kind and polite thankfully!

Absolutely brilliant the staff were great and it was a fab location . spotless big rooms beautiful view and lovely breakfast plus the spa was amazing 😍 one staff member Anton went above and beyond for everyone he was brilliant. We would go back

The hotel was very welcoming and comfortable to stay at, although my French was poor they understood and spoke very good English back to me. It is located in a good area of Paris where there is not too much noise and the underground parking was good. The breakfast was fantastic in the morning and also the spa, swimming pool and gym was good. The shower and rooms were good aswell. Special shout out to Abdullahi and Umaru they were very good receptionists and spoke very good English and told me what was good about Paris, they really made me feel welcome the most. When I come back to Paris I will definitely stay here again , it’s an amazing hotel - C Obi

Incredibly dishonest practices with no recourse or support. I booked this hotel only for the pool as it is a heat wave in Paris and this was to be a treat. The room I booked on ********** literally was titled "Superior Double or Twin Room (Pool and Gym Access)". After the cancel window had ended I got an email from the hotel stating that their pool would be closed and construction noise during my entire stay. When contacted, Kavita, refused to do anything about the dishonest marketing & lack of notification until "nothing could be done". How convenient for the property & great strategy planning scheduling a pool renovation during peak summer travel season.

Unfortunately we had a bad experience with the hotel Hotel Residence Europe & Spa, the hotel indicated that it had a pool and when you choose the room it indicated that it had access to the pool, on the page it indicated fitness center temporarily out of service, however it did not indicate anything about the pool. For the above, we booked the hotel to have a pool (it is assumed that you pay more compared to other hotels to access these facilities) and when we arrived at the hotel at the reception at check in we asked what was the schedule of the pool, they only told us that we had to book it 2 hours in advance and nothing more. However, the day we wanted to go to the pool we were surprised to be told that it was closed and that it was under maintenance (for several days), which we were never informed neither on the website, nor when we checked in, we were told that they supposedly sent us an email in French informing us of the situation, which is not true since we never received the email and it is also in French, a language we do not speak. For the above reasons, I do not recommend this hotel as they provide information that is not correct so that guests can stay there but cannot use their facilities. On the other hand, the breakfast was very bad, it did not have many options and the staff was terrible, they do not know what customer service is.

It was fine. But that’s about it, just fine. Check in was a pleasure. Staff super helpful providing information about the closest metro stations and the best ways to get around which was great. We were in Room 114. It was pretty basic but fine. Bathroom was small, shower cubicle not fabulous for anything other than the slimmest of travellers, but we managed! The annoying part was that the shower head wouldn’t stay in place and kept slipping to the bottom of the pole like an oiled-up dancing girl. This was not helpful. We needed an iron and ironing board. No problem. Requested one from reception, to be told “yes, it’s here - when would you like to collect it” rather than the expected “yes, we’ll bring one straight up”. This was slightly challenging to me. I can just about cope with doing my own ironing, but having to go to reception to collect the kit was aggravating! Bed was comfortable though, despite being two singles pushed together. Breakfast also 3/5. Average selection, average choice, average ingredients. Not bad. Just not great. So all in all, it was fine. A bit further out of town than I had expected so unlikely to stay again, but it was fine. Have I said “fine” enough? Fine, I’ll stop.

Hotel is situated about 40 minutes by metro from gard du nord (4,14) and is about 30-40 minutes including walking from the hotel to most attractions. Its also about 40 minute's walk to sacre clur It's close to shops (hypermache) and plenty of food places for either fast food or restaurant. Local area isn't too bad but just like most areas be visual of your surroundings also beware that people leave dog muck on the pavement without cleaning up afterwards. The hotel is worth it for the price compared to other hotels. It's also out from all the tourists areas/people who can get in the way or become quite annoying.. The staff were welcoming and always happy to help if there were ever an issue such as our hot water which on the second day decided on to work. We booked for the spa facilities on the Sunday after a long day out. Unfortunately it was quite cold. They said the jacuzzi temp is 27 and the pool at 25. This felt alot cooler and so thought we'd try the sauna. But that felt cold as well. Shame. Didn't try again as we felt let down and did t have the time. The lift can feel a little uneasy but works fine getting up and down otherwise you'll have to deal with steep stairs. The rooms are small but pleasant with a small ensuit bathroom. They regularly cleaned the room and bathroom everyday if you didn't leave the sign on the door. Which was nice 5o come back to a fresh room. The bed is decent if a little firm. The pillows are very soft. could be feathers. There isn't much storage space so prepare to use your suitcase. This isn't a problem for me bur maybe some others. The wi-fi works well and so does the TV. There's only French TV channels (20+). There is a fair amount of noise from the streets such as the emergency vehicle and horns but you shouldn't have an issue past 11pm. You can't really hear much from other rooms unless they are leaving their rooms or playing music and the elevator with can wake you up in the morning as people go for breakfast.. we were on floor 5 and had a okay view but don't expect to see the wonders of the world but still it's pretty. Overall its not a bad hotel and would recommend it if you wish for a cheap and cheerful get around place to stay in paris.