Baymont by Wyndham Cleveland

Staff was great. They were in the middle of a remodel so I can’t fairly rate a few things. Didn’t try the breakfast but I know it was offered.

Upon arriving Oct 2, we were given a Room, King Bed, but it was not mobility accessible. The room itself did not meet our reservation requirements but we could not secure another hotel in the area so we had to stay. The hotel itself was an absolute mess. Rooms were being remodeled and building materials were all over the parking lot. Carpeting that had been pulled out of rooms was just left rolled up near the front of rooms. (Please see attached photos) The second day the manager/owner happened to be near our room and apologized for the mess but failed to clean it up the entire length of our stay. The lobby has cardboard boxes all over and in the chairs, very dirty. The breakfast consisted of cereal and a waffle iron that you make your own-----we passed and went out to eat. On the day we left absolutely no ice---my husband surmised they had used it all for the breakfast prep and we couldn’t wait for the machine to make more. The room was just adequate in that my husband is handicapped and in asking for mobility accessible, the toilet was a regular toilet, not a handicapped toilet. The shower had a tub and it was difficult for him to climb over the tub to get in to use the shower. There were no towel bars in the bathroom to hang our towels for easy access after showering. The moulding in the bathroom was separating from the walls. The door would not close because it was not aligned to the frame. The toilet flushed like an explosion!!! Seriously. We had to close

Location was good. Lots of shopping and dining options. Easy to find. However, the facility is old. Looks like the.y are in the process of upgrading (pallets of material outside). But even while upgrading, they should be maintaining the area . Trash on ground, ice machine not working, dining area for breakfast was a mess!

Security guard on door was missing. No staff member was at the desk when we wanted to check out We had to return an hour later.

I’ve stayed herein the past as a base for kayaking on the local rivers. I was surprised at the slip in property management since my last stay. Stained bedding and bugs in the room. I’ll look at other options in the future.

Friendly and respectful. The room was meticulous. For the price it is well worth it. Also a mall next door and restaurants within walking distance!