Verified traveler
26. Oktober 2023
Everything about this stay was terrible. Where to even begin? Perhaps we should start with the check-in...
We arrived at 2pm. One person was being helped by the one staff member. After their issue was resolved, the staff member looked at us, asked us to wait, then left. Another person came in a few minutes and asked us to continue to wait for a "shift change". We then stood at the desk and listened as employees just around the corner ate lunch and discussed a fistfight, dropping repeated F-bombs, while pretending we didn't exist. After 15 minutes of just standing around, we were finally allowed to check in.
Once we had keys, we were confronted with a pretty decrepit property. The pool was locked up (with caution tape, see photo), and in the room, the fire alarm was broken, and there were hairs all over the sink, the towels, etc.
To top it all off, we were underneath a LOUD, all-night party. At midnight, we called the front desk to complain. They said they'd address it. At 2:30am, we stumbled to the front desk to complain again. They again said they'd address it. At 3am, it still sounded like we were sleeping under a bowling alley.
In sum: bad check-in, bad facilities, bad cleanliness, bad staff response. Do yourself a favor and stay anywhere other than this place.
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