Hotel Colonial Ciudad Juarez Bewertungen

Easy way to get to the town in the morning. Clean rooms and lots of room and friendly people

No coffee available in the room or the lobby.

The rooms are super dated, no services, the showers flood and was told this is just a common issue they have. Dirty and torn towels. The sink flooded, there was no toilet paper and the wifi was so slow they may as well not have it. For the price it's ridiculous. Nothing like the photos

I liked that they had gated parking and nearby restaurant. I did not like that I had to give a deposit for the iron & tv control; that breakfast was not included, that the bedding and facilities are super old & need repairs and the pool was dirty.

I won’t stay there again, why. there’s no remote control for tv, no ice machine, no telephone in the room, it said play room nothing works and extra fees when you get there.

Nasty carpet and nasty smell

Perfect stay

It was amazing friendly stuff great pretty clean awesome pool i really enjoy staying here

No additional comments

The staff is not friendly at all. The place is run down. It needs a face lift bad. The rooms are so out dated, it terrible. They don't allow you visitors. We wanted to visit with family around the pool area for the evening, and it wasn't allowed. Our room was never cleaned. Had to call and ask for toilet paper. There was no bath matt, they didn't supply shampoo and conditioner, the towels were so thin, it was just plain terrible. I will never stay here again and do not recommend it to anyone,

Everything was perfect. Don jesus the security guy at night is the best he help us with our heavy suitcases and was extremly nice. Reception staff too. Had travel to diferent countries and stayed in 5 start hotels many times had never encounter a person that goes the extra mile to give the best customer service like Don Jesus hope management read this review and appreciate what an amazing team they have. Will definitely stay here again.

I didn't like anything. Horrible and real bad looking rooms and parking lot. It seems like an abandon fill. Room are nothing do with ******* pictures and description . I would never recommend this hotel.

Love the area clean pools. Our room 239 was very outdated nothing like pictures online (my sisters room was as listed online, couldn’t switch rooms as hotel was sold out) Room needs better lighting too dark, broken hanging light fixture near window, curtains missing clips would not close had to use bobby pin. Only given half roll of toilet paper. When issues were addressed they asked us to write it down & put in comments box. At checkout advised we didn’t have a remote for tv, were told we were supposed to request it & leave deposit was not informed of this during check in. Not worth $89 dollars.

Location is good, but... Time to check in takes for ever, they ask for a deposit for everything, towels, remote control for the tv, Wich we never get. The AC did not work, jus to towels in the room, ask for more and never get them. Soap, and bathroom bathroom articles very limited. And access to the rooms very complicated. Do not recommend this place at all