Finde Hotels in Potomac Falls

Price wise one of the best hotels I have ever stayed in. My wife and I could not believe the great service, clean and comfortable room, and incredible buffet breakfast. The general manager was always on hand and made it a point to greet every sinle guest at the breakfast table. My wife and I spent over 20 years in the service hotel industry and were quite amazed at the level of service of this particular property. Well done!

In town to visit my dying dad for 2 days and it was the closest to the rehab place. I wanted to check in early before seeing my dad but that costed $50 extra bucks. So they just help my bags. Breakfast is only from 6;30am to 9:30am and I didn’t partake. Mostly because I was/am emotionally drained with my dad situation. But night 2 the smoke alarm battery went off at midnight. And I called down to the front desk. No one answered. So I attempted to sleep which didn’t happen. I call down at 7:30am to complain and was told I was to walk down to the front desk at midnight to find a person to fix the issue in the room I was paying for. It was my fault for not going the extra mile. I will never stay here again. Crappy service and absolute zero compassion. Only good thing is you can walk through grass and trees to get to a lake to walk around and either Sweet water Tavern or Olive Garden.

We arrived late around 10:30pm and they were fine with that. Check in was a breeze. We went to our room on the elevator. Which I am glad they had because it was on the third floor. When we were settled in our room we realized that out the window there were a ton of people playing music, drinking and playing a game of cornhole. I sure hope no one needed to be up early because it was quite loud. The hotel has a small seating area where they were partying. During the 3 nights we stayed they actually partied every single night. The blanket on the bed felt as thick as a sheet and wasn’t truly a blanket at all. I think it was a duvet without the actual comforter inside. My partner was cold and we had to use our down comforter from home. We traveled here from Vermont and are on our way to go camping in Virginia Beach so we had our blankets in our truck. We booked a suite because it had a place to cook but were made to ask for cooking pans and plates and utensils. Not very convenient at all. It’s all to save the housekeepers from having to clean but isn’t that what they are being paid to do? The 3 days we were here they did not offer any housekeeping unless we paid XTRA for it. Yes you read that correctly! You do not get your bed turned down or clean towels switched out unless you pay XTRA! There are cheaper places you can stay and actually get room service that usually comes with a hotel room. With that being said the stove works well and the bed is comfortable.

Stayed here off and on for 6 months working on a project in the area and without a doubt had the best experience staying here. The staff went above and beyond to ensure my stay was great every visit. It was great having free laundry downstairs and close proximity to walmart and other stores to buy food to cook in the room. Amy and Adam were great on their communication whenever I have issues with my room which they made sure I have same one every visit. Got my receipts every week after checking out and never had any issues. I drove 15 miles to here instead of closer hotels to job site. Staying here was no mistake.

Manisha- has been the best lady to come in contact with at this hotel, very nice always welcoming to the guest. Great personality and will communicate with you very well and will try to help with any problems you come into contacts with. Overall a very good employee at the Suburban Extended Stay in Sterling,VA

Es liegt hauptsächlich in der Nähe des internationalen Flughafens Dulles, und es gibt alle halbe Stunde einen Shuttlebus zum Flughafen, was sehr praktisch ist.

We had made arrangements for a Park, Sleep, Fly stay here with a flight from Dulles. We arrived Saturday afternoon dropped our vehicle and Springhill Suites provided us with a shuttle to the airport. The desk and shuttle driver were very kind. To our surprise, after several hours at the airport our flight was canceled. I called back to the hotel after 9p. They found me a room and sent a shuttle. They again were extremely kind and helpful. Husan at the front desk offered a later checkout due to our late arrival and need for a late departure on Sunday. Sunday afternoon they quickly arranged another shuttle for us. Our driver David was so very kind and offered the same outstanding customer service we received from Husan. We will be staying at this hotel again on our way home from our international trip. I highly recommend this location. Our room was very clean and really comfortable. It included breakfast in the morning. I will come again and highly recommend it to others who are traveling!!!