I stayed here one night while attending a multi-day session for work. I’ve been to many workshops here and it’s one of my favorite places in the Boston area to attend a session because the conference rooms are nice, and the snacks are top quality. It was my first time spending a night at the hotel. The room was nice with a single queen bed. It seemed recently renovated and clean. I appreciated that the remote was wrapped up and that there were wipes next to it to wipe things down if you wanted to. The bathroom was fine with a tub, the shower wasn’t anything special (would have loved an upgraded shower head) but worked fine. The view from my room was laughable as it was all HVAC systems, but I will say I liked the window shades. The hotel has a pool and a small but functional gym. All the staff I encountered were very nice. I would certainly stay here again if I have another workshop in Norwood.
The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.
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4.1/5
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A multitude of sins. We reserved a room here for three nights specifically because it advertised an EV charger but when we arrived, needing to charge my car, we found the charger wrapped in yellow barrier tape. Broken. And the only one. We had to drive to Canton in rush hour traffic to the nearest charger. This was the biggest problem but we also had to take cold showers for two days. No effort was made to give us access to another room or at least take some of the cost off our bill. Then the cleaning staff shared our elevator ride while transporting dirty linens. They don’t have a service elevator. I don’t care about riding with “the help”, that’s absolutely fine. I do not want to travel with dirty laundry. The staff were sullen: evidently unhappy. My husband asked for water from the breakfast buffet staff and she just said “we’re out”, not “I’m sorry we’re out: let me get you some from the front desk.” Powdered scrambled eggs (most Hilton/Hamptons serve real fresh eggs), skimpy offerings of yogurt, fruit, coffee, etc. The last thing I noticed before leaving was the corridor carpeting was FILTHY, like brown all down the center, while the edges showed the actual color the carpet was originally. Carpet cleaners are not expensive and are available to rent, buy, or have a service come in periodically. So. Gross. Otherwise the general appearance of the place was fine. But no one seemed the least bit inclined to fix any of the problems. We have NEVER seen such a bad Hilton property. We virtually only stay with Hilton/Hampton but that will change.
The team is super nice. The lady at the breakfast, just everyone. I like the room as It is a one bedroom. Super spacious and I really have enough space. Utensil for cooking is also there. But I if you would like to enjoy some restaurants, just walk over to legacy place, a 5 min walk and you will find plenty of those.
Ich kam in diesem Hotel in der Mitte einer Wärmewelle. Es gibt viele Glas in den Eingang Wegen, so war es heiß, aber ich schätze, es ist nicht immer so. Ich mochte wirklich das Fenster in dem Zimmer. Wenn ich mehr Zeit hätte, wäre es der perfekte Ort, mit einem Buch zu wickeln. Einige Mitarbeiter waren nicht zu freundlich, andere waren wirklich herausgekommen, vor allem nach meinem Aufenthalt. Als ich das Flugzeug nach Hause fahren boardte, bemerkte ich, dass ich meinen vollen Make-up-Beutel im Badezimmer meines Zimmers verließ. Ich rief das Hotel an und wurde gesagt, dass die Hausaufsicht es für mich gesammelt und gerettet hatte. Dann kommt Frank... er passiert, dass er antwortete, als ich anrufe und half mir zu koordinieren, dass es nach Hause geschickt. Ich hatte gerade alle neuen höheren End-Makeup gekauft, so dass Frank mein Tag machte! Die Moral der Geschichte ist die Mitarbeiter in diesem Hilton wird Ihnen helfen, wenn Sie es brauchen!
Die Lage des Hotels ist gut, neben der Autobahn. Auf der anderen Straßenseite ist ein großes Einkaufszentrum, in dem man essen, trinken und Spaß haben kann, das Essen im Supermarkt ist sehr voll. Ein Best Buy herum und ein Costco, können Sie einkaufen gehen. Neben der Hotellobby befindet sich ein chinesisches Restaurant, das von Fuzhouern eröffnet wurde, mit einem Buffet von 15 US-Dollar, erschwinglich. Der Geschmack ist sehr gut. Es lohnt sich zu essen. Es sind jeden Tag viele Menschen. Die Hoteleinrichtungen entsprechen dem Niveau von Jinjiang Star in China. Es gibt keinen Kühlschrank, keinen Safe, keine Toilettenartikel. Rufen Sie bei Bedarf an der Rezeption an. Das Geräusch der Klimaanlage ist sehr laut. Wenn Sie eine Schlafstörung haben, ziehen Sie andere Häuser in Betracht. Entweder schalte die Klimaanlage aus, ich mache es einfach. Das Neun-Punkte-Fitnessstudio verfügt nur über Laufbänder und Laufgeräte, und der Pool ist klein. Der Service an der Rezeption ist allgemein und es gibt kein Lächeln. Das Hotel ist entweder selbstfahrend oder Uber, es ist nicht bequem zu Fuß, zu voreingenommen.
Das Hotel ist sehr neu, die Halle ist sehr warm am kalten Regentag, und der Nutzen des neuen Hotels ist die Eingangszeit sehr bequem. Der schlechte Ort ist, wenn Sie ins Zimmer eintreten, sind zwei Wasserpulver, jedes Mal 3 Dollar pro Feier, wirklich weg.
Ann at the front desk is the best employee at front desk! This hotel is the best! The service is exceptional. I am always so happy with the service and price. The breakfast is also amazing. They also offer free breakfast. Parking is also free. Very close to the highway. Best hotel in Walpole.
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105 Bewertungen
4.5/5
Preis ab
143 €
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