Finde Hotels in Lake Township

Das Personal war erstaunlich, das Zimmer war super sauber und alle Mitarbeiter waren super hilfreich, große Kundenservice ging oben und über alles, was ich hätte vorstellen können. Ich dachte, sicher hier zu bleiben ist es nahe der Turnpike und eine Autobahn.

Sandy the ”Breakfast Ambassador” was extremely rude. She talked to another employee in the main lobby dining area about guests and employees making guests uncomfortable. She complained that staff on 2nd/3rd shift weren't stocking items, moving tables, etc. very loudly. She also complained to all the guests that my autistic son (4 years old) spilled his cereal onto the carpet and that it was a result of bad parenting. Needless to say, I was very upset at the comments. I had even offered to clean up the mess. There had been a birthday party the night before which she complained about loudly, even though those guests, I walked through the lobby during their event, were extremely polite and not loud at all. She ruined what otherwise was a good experience and will prevent me from recommending or returning to this motel. I reported to the desk staff at checkout and they were very nice. I feel bad for them because this employee is ruining repeat business and I hate to see the bad reviews due to a rude person. I understand service industry jobs are demanding and guests/other employees can be hard to deal with, but there are break rooms. Talking about people in front of guests is extremely unprofessional and unnecessary.

Es ist die billigste in der Umgebung und es ist überhaupt nicht schlecht, ich liebe es, ein paar Geld zu sparen

Auf der Hilton Website angesehene Unterkünfte, als wir westlich nach Chicago reisen. Findete diese Lage - große Preise - bequeme Verbindung zu Turnpike - bequeme Bett - freundlicher Service! Ausgezeichneter Wert. Wir werden wieder bleiben!

My husband and I were traveling from Mayo clinic Minnesota to our home in Delaware. He was receiving tests for his terminal condition. This hotel was the halfway point for us. Upon arriving near 9pm 7/17/24 after 12 hours on the road due to (2) fatal vehicle accidents along the way, to say we were exhausted was an understatement. My husband has ALS, a terminal motor neuron disease, and traveling and caring for him can be very difficult. The very kind Kelly, your front desk reception attendant, noticed how tired we were from the trip we just experienced. She went out of her way to offer us food from the evenings social gathering which was held 530-7pm. This was despite that the leftovers had been cleared and stored away for the night. She then contacted her coworkers Janet and Candace and they together put together 2 plates of food for us AND delivered them to our room (my husband is wheelchair bound). How can one express a proper thank you to these woman who went out of their way with such kindness? I hope in return that they too will experience the amount of kindness they showed to us when they need need a helping hand... Thank you to the gracious staff of Kelly, Janet and Candace. You all are unforgettable.

Der Ort war sehr sauber und das Personal am Front Desk super freundlich. Das Haushalter auf der anderen Seite, nicht so freundlich. Ein Kind aus einer anderen Gruppe schlug am Frühstück über eine Kuchen Milch. Ich erzählte einem der Mitarbeiter davon und während sie es schnell reinigte, war sie nicht sehr freundlich. Die Kinder entschuldigten sich und dankten ihr, aber sie erkannte sie nicht. Front Desk war jedoch erstaunlich. Bleibte mit Lächeln zurück, um zu helfen und gehen, dass zusätzliche Meile. Vielleicht hatte das andere Personal einen schlechten Tag. Der Pool war lustig, nutzte nicht die Heißröhre, aber sie sah nett aus.