Finde Hotels in Fenwick Island

My wife had written a poor review on this site but now it is no longer available. They got our reservation mixed up and gave us a third-floor room on the street side. I am disabled and cannot walk up the steps with luggage. The carpet in the hallway was gross and the room wasn't cleaned well. When Rosemary was told about this, she said that we were told there were not first floor canal views available. We never talked to anyone about our reservation, and we were told by Karen, who was rude, when we called to inquire about the motel that it was the change of shift, and we have to do everything online and she hung up on us. My wife told Rosemary this before we actually checked in! I can back and told her without an elevator, we couldn't stay. She told me that there wasn't anything that she could do. She did check to see if other rooms were available on the first, and they were not as she said everyone was already in their rooms. My wife told her we couldn't stay and she said there was nothing that we could do. She was very upset and so we had to leave. She never offered to credit our account or to provide us with a credit for another time. She called my wife this morning and acted like she didn't what was going on? I am now writing another review to make sure that anyone who stays here knows about the situation and just how unprofessional they are.

Poor customer experience from the time you check in at the front desk. Staff at the front desk makes you feel unwelcome not sure why, explain in a harsh tone what is allowed and not allowed during our stay. As soon as you are in the room, saw Phone was out of order, probably intentionally so that no one has to attend, toiletries were not filled either. Next day noted Congested breakfast area, probably over 100 rooms and there was only one toaster. Not sure what they think when hotel is full during busy summer travel. No bread or bagel during one of the day, excuse was the bagels still frozen, so did not serve, not sure what that means. Did not expect this kind of customer experience from a national brand like this but I guess hotel probably be going in the same direction of airline during these Covid travel days. This is my 2nd and last visit to this hotel. However, we will definitely visit the north side park, a hidden gem and the reason for our stay at the hotel.

Amazing hotel, clean wonderful staff, wonderful breakfast 5 minutes walk for northside park , front desk manager udichi checked us inn, she was so good and helpful. Great housekeeping staff, Will definitely stay here in future with my family.

Have enjoyed staying at Carousel condos for many years. Some units need updating(!) & had a 1st time ever reservation glitch(!) - Only reasons not 5 stars. Other than that, always a very enjoyable stay. Great amenities, especially the beach bar. This year was even better with DJ Nigel. He plays great music for ALL ages (5 to 93 one night!!) and interacted with everyone in a genuine and personable way. We don't travel to nightlife spots much anymore. Nigel brought the fun right to us!!! Five stars for Nigel!

Being team mom of an 11u boys travel baseball Team, I was put in charge to find us lodging in Ocean City, MD in July! That's a task in itself. I reached out to several hotels to try to get a decent group rate. The Comfort Inn Gold Coast was the best rate by far. Location is great so figured we would give it a shot! I worked with Meghan Campbell from start to finish. She kept in touch with me when needed and worked with me on adding/removing rooms/dates as well as the payment and rooming list dates. She was absolutely wonderful to work with and we will be back. All families had a wonderful time! The hotel is clean and very accommodating for a travel baseball team/family. It was also perfectly located for where our tournament was held which was Northside Park! Public beach access was just across the street, which made us easy for the families to enjoy their time. Highly recommend this hotel as well as Meghan for group reservations. We will be back next year!!

We literally had the best time. We LOVE staying at Princess Royale and have been for years. The staff is very outgoing, everyone always says hello, and the hotel front desk staff was so helpful! We LOVE the pool, we didn’t get in this time, but we enjoyed sitting around and relaxing. Always super clean. We stayed in a newly renovated room this time as well and it was so nice, the new look is fantastic. We also love the location since it’s pretty central to uptown and downtown. I’m always raving about here to my friends, best place to stay in Ocean City! Royale Roasters is also fantastic, nice to be able to grab coffee without leaving and having to drive anywhere. Thank you again for an amazing stay- we are looking forward to coming back this winter for another stay-cation. Our daughter loves it here! Pictures are posted with this review- I believe it’s the 2 bedroom Ocean Front Suite with corner balcony— beautiful 😍 and so spacious!

Wenn Sie ein geräumiges, neu renoviertes Zimmer und Hotel mit sehr schönem Personal im Zentrum von vielen Dingen zu sehen und zu tun wollen, ist das perfekte Hotel zu bleiben. Sie sind sogar Haustiere freundlich. Das kostenlose Frühstück ist lecker mit einer ganzen Vielzahl von zu wählen, und die Gegend ist sehr sauber mit schönen Familien wie Gespräch mit den Leuten im Frühstücksbereich. Der Preis für ein Hotel mit diesen Unterkünften ist normalerweise viel höher als das Hotel Bethany.

Great stay! Team was very helpful and friendly! Will definitely be staying again! Valarie the manager was so helpful & kind. Liss in breakfast was very sweet and made my stay every morning. My room was perfect. The location was perfect for us. The kitchen is my favorite part of the rooms. Will be back soon!

Schöne Lage mitten in der Stadt. Das hauseigene Restaurant war super praktisch. Wir waren im Winter hier und haben das Hallenbad und das Spielzimmer genutzt. Alle Angestellten, denen wir begegneten, waren super nett und gaben den Kindern heiße Schokolade, die ich süß fand. Älteres Hotel, das auf den Fluren zu sehen ist, aber das Interieur des Zimmers hat einige Updates und scheint insgesamt super sauber zu sein. Die Küche hatte alles was man braucht! Für den Preis war es perfekt! Werde auf jeden Fall wieder hier übernachten!