Room was not vacuumed, hair covered the tub and floor, toilet had hair and pee everywhere. Mirror was filthy. Someone had pulled the plug out of clock radio and left it plugged in. I went to unplugged radio and grabbed live wire. There were construction workers living at the hotel. They were sitting in the hallway, even right outside our door, playing music loud, standing in the hallway all the time, on the phone at 7am taking on phone very loud. We all felt very uncomfortable and unsafe. The hotel next door was closed down for some reason, which was part of theirs, and all the guests that were staying at the hotel were switch here. They didn't even inform the guests. Just left a sign on the door, check into other hotel. So they normally use the big kitchen at other hotel but since it was closed there was NO nighly reception and breakfast was horrible. All done by microwave. Coffee grounds in coffee 3 days in a row! Breakfast was super greasy. The pool had to be treated with more chemicals because overgrowth and no sign posted. A worker told us about it. The room kept changing the temps back to 74. We asked for connecting rooms and one room was on one end of the hall and the other one was clear other end of the hall. So much for family staying together!!! Room key didn't work on 2nd day. The front desk seemed annoyed that we were there. They didn't bother telling is about the reception or breakfast. We will not be staying here again. Also maid cart left in hallway all 3 days. And no pool towels on 2nd night stay. Hot tub was warm and not strong and next night super hot and strong. People were vaping and smoking everywhere. Everywhere smelled of smoke. Bathroom was so small you could sit on toilet and wash hands. Shower wasn't hot. And when you pulled on shower lift up not only half the water went to the shower head. Strong smell of **** inside and outside of hotel.
With a stay at Extended Stay America Suites - St Louis - Fenton in Fenton, you'll be within a 15-minute drive of Forest Park and Meramec River. This hotel is 12.5 mi (20.1 km) from St. Louis Zoo and 12.5 mi (20.2 km) from Washington University in St. Louis.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Make yourself at home in one of the 94 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
75 Bewertungen
2.8/5
Preis ab
80 €
pro Nacht
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Paid cash for room and cash deposit. Was told cash deposit would be returned upon check out. Gave card for file incase we stayed another night. Card never got put on file. And apparently the person who checked me in ( it was his very first day/night working there) only put in the payment for the room. Even though on camera it shows me handing him the money I now have to wait 24 hours for a review to even see if I get my money back! Well within that time, entering the room it smelt awful come to find out because they had a lariceo ozone generator running in the room before hand, ozone generator puts off a gas that can cause health problems, including respiratory tract irritation, breathing difficulty, asthma exacerbation, and chest pain. An ozone generator produces a gas that attacks the source of odor causing gases through a process called oxidation and permanently removes the odor. That was running when we opened the door. After turning that off I sat down on the bed and a cockroach ran out of my pillow case. I was able to capture it and would end up showing them. At breakfast we find out that they do not have fresh hot breakfast it’s all usually left over from previous nights. Unfortunately we had a power outage and our four kids were at the grandparents so we decided for another night. Which was 30$ cheaper than the night before. Paid. Found more bugs. The side door into the hotels card reader to secure the hotel was ripped off and wide open to anyone. Upon checking out they were so rude stating 24 hour investigation and they will let us know if we are able to get our cash deposit back that we paid for so now we have to wait for our own money to come back which we probably won’t get and they wouldn’t even so generously give us a night for free for our troubles of not being able to get our money back And finding a cockroach and other bugs in our room. They were not willing to do anything. Do not stay here. You will highly regret it the moment you walk into your room.
Overall, no real complaints. For the price, I'd have expected a bit more in terms of room size or amenities. With Pear Tree being the ”cheaper” Drury Inn, I'd expect to pay less. That being said, it was a satisfactory experience with clean rooms, friendly staff, and a lovely pool. We will miss our rope bubbles.
Comfort Suites St. Louis - Sunset Hills in St. Louis ist nur eine 15-minütige Fahrt von Washington University in St. Louis und St. Louis Zoo entfernt. Dieses Hotel ist 14,7 km von Forest Park und 22,1 km von St. Louis Union Station (Bahnhof) entfernt.
Nutz das große Angebot an Freizeiteinrichtungen, wie zum Beispiel: Innenpool und Fitnessmöglichkeiten. Dieses Hotel bietet auch kostenloses WLAN, ein Kamin in der Lobby und ein Bankettsaal.
Ein inbegriffenes Frühstücksbuffet wird täglich von 06:00 Uhr bis 09:00 Uhr angeboten.
Zum Angebot gehören ein Businesscenter, eine rund um die Uhr besetzte Rezeption und eine Wäscherei. Wenn du eine Veranstaltung in St. Louis planst, ist dieses Hotel eine gute Wahl, denn zu den 480 Quadratfuß (45 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und ein Tagungsraum. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Fühl dich in einem der 80 Zimmer, die Mikrowelle und einen Flachbildfernseher bieten, wie zu Hause. In deinem Zimmer findest du ein Memory-Foam Bett; außerdem sind alle Zimmer mit Schlafsofas (Einzelbett) ausgestattet. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Es sind eigene Badezimmer mit Duschwannen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen.
What was right - the room layout and the bed. But, so much was wrong. No welcome 'gift' for Silver members (not even the bottled water - they said ”this Hampton doesn't give anything to Silver Honors members”). TV didn't work. Ice makers didn't have ice. Refrigerator small and didn't get cold. Bedspread wrong size for bed. No cookie or apples welcoming you at the front desk or dining/lounge area. No yogurt for breakfast. No Fruit Loops or Frosted Flakes (or generic equivalent) at breakfast. Overall disappointing. We stay at Hampton Inns because we know what to expect, and we like the consistency - makes it easier to be away from home. This was a disappointing stay and they either need to be consistent with Hampton Inns elsewhere or change their label.
Sehr sauber und geräumig. Die Qualität des Holiday Inn. Geschätzt ist es hier sehr qualifiziert. Das Wichtigste ist, dass es genau in der Mitte des Bettes einen zusätzlichen Tisch gibt, einen Snack. Auch die Innenbeleuchtung ist sehr gewohnt und weich.
I arrived and was greeted promptly by a gentleman at the front desk. After taking care of the incidental hold, he handed me my key cards and directed me to the elevators. My room was large and very clean. It wouldve been helpful to have a guide of channels for the tv and washclothes in the room. The breakfast was ok with scrambled eggs, chicken patties, pastries, waffle makers, and 4 types of cereal. If I was more hungry than I had been, the selection could've been better. It is located near a ton of eateries and shopping.
Unfreundlicher Service; sauberes und geräumiges Zimmer, aber minimale Ausstattung. Amerikanisches Standard-Frühstück, aber wenig Auswahl.
Sehr gut
97 Bewertungen
4.2/5
Preis ab
95 €
pro Nacht
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4.2/5
Sehr gut
GGuest UserPaid cash for room and cash deposit. Was told cash deposit would be returned upon check out. Gave card for file incase we stayed another night. Card never got put on file. And apparently the person who checked me in ( it was his very first day/night working there) only put in the payment for the room. Even though on camera it shows me handing him the money I now have to wait 24 hours for a review to even see if I get my money back! Well within that time, entering the room it smelt awful come to find out because they had a lariceo ozone generator running in the room before hand, ozone generator puts off a gas that can cause health problems, including respiratory tract irritation, breathing difficulty, asthma exacerbation, and chest pain. An ozone generator produces a gas that attacks the source of odor causing gases through a process called oxidation and permanently removes the odor. That was running when we opened the door. After turning that off I sat down on the bed and a cockroach ran out of my pillow case. I was able to capture it and would end up showing them. At breakfast we find out that they do not have fresh hot breakfast it’s all usually left over from previous nights. Unfortunately we had a power outage and our four kids were at the grandparents so we decided for another night. Which was 30$ cheaper than the night before. Paid. Found more bugs. The side door into the hotels card reader to secure the hotel was ripped off and wide open to anyone. Upon checking out they were so rude stating 24 hour investigation and they will let us know if we are able to get our cash deposit back that we paid for so now we have to wait for our own money to come back which we probably won’t get and they wouldn’t even so generously give us a night for free for our troubles of not being able to get our money back And finding a cockroach and other bugs in our room. They were not willing to do anything. Do not stay here. You will highly regret it the moment you walk into your room.
GGuest UserOverall, no real complaints. For the price, I'd have expected a bit more in terms of room size or amenities. With Pear Tree being the ”cheaper” Drury Inn, I'd expect to pay less. That being said, it was a satisfactory experience with clean rooms, friendly staff, and a lovely pool. We will miss our rope bubbles.
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Der durchschnittliche Preis für Hotels in Fenton beträgt unter der Woche 122 € und am Wochenende (Freitag bis Samstag) 153 €.
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