Finde Hotels in East Baton Rouge Parish

Ich habe mich amüsiert! Bei der Ankunft waren die Angestellten freundlich und standen für jede Hilfe zur Verfügung, die wir brauchten. Das Zimmer war makellos sauber und unser Aufenthalt war ruhig und friedlich. Aber aufgrund von COVID 19 gab es kein kostenloses Frühstück, das Fitnessstudio und der Pool waren geschlossen und auch aufgrund der beiden Hurrikane Marco und Laura wurde unsere Reise abgebrochen, weil das Rote Kreuz die Zimmer brauchte. Abgesehen davon habe ich meinen Aufenthalt in diesem Hotel jedoch sehr genossen und kann es auf jeden Fall empfehlen!

Das Zimmer war sauber und geräumig. Es gab viele Handtücher und zusätzliche Wäsche. Die Matratze war nicht komfortabel. Das Personal ist freundlich. Es gab kein warmes Frühstück Sat Morgen, was enttäuschend war. Das Hotel ist leicht zugänglich und verfügt über eine Menge Parkplätze. Sie sind etwa 4 Minuten vom Flughafen entfernt.

Whew let’s get into! I have some time since I’m sitting waiting for my flight!!! After traveling well over 12 hours to get my baby to Southern for a campus tour, I finally arrived to this property and was greeted by a very nice young lady as well as a young lady she was training. I gave her my name and nothing came up which was odd because the person who booked the room for me called and switched the names but ok. I gave her the confirmation and she pulled it up and tried to assist me but the computer wouldn’t let her change any information. So she enlisted the help of her agm Lenaya Bell… LADIES AND GENTLEMEN IF SHE COMES OUT TO HELP JUST TURN AROUND AND TAKE AN L because listen; first she told the young lady directly in front of me; not to the side, not in the back; that she wasn’t even supposed to confirm the reservation was here since it wasn’t in my name. She kept over taking the young lady who was trying to tell her I’d given her the confirmation number. She rolled her eyes snatched her key and said, “I’m not getting in trouble for this.” And walked away. I am assuming the housekeeping or sales supervisor ended up helping me with no avail so I just had them cancel that I would book a reg rate room for a night and figure things out. Through the midst of it all their systems were down and I had to check myself into my room via my phone and someone walked us to the room with the master key. Room was fine yet the tv and phone wasn’t working. No biggie they said the system was down. My daughter and I head out for a very long time to come back and neither was still working. The pm shift front desk clerk switched rooms for me and it was fine but the room wasn’t all that clean. So my kid and I showered in the other room. Fast forward it’s Friday evening and I’ve noticed I didn’t receive any hotel service. Saturday morning; my check out day, housekeeping decided they wanted to start banging on my door at 9a (which I thought check out was at noon) I let her know I’d be checking out at 12. She came back at 10:30 and 11:45. When she came at 10 I asked for towels since I wasn’t serviced and the housekeeper said shed have to go and grab a couple sets from an empty room. No one returned. So I went downstairs and Ms. Alice (please give her a raise or promotion) literally took charge of the issue and brought me towels! As I was leaving the room because clearly they needed it for something the phone began ringing.. I’m assuming it was 12 and front desk was calling Got down to the front desk and was greeted by the young lady who assisted with check in. (I feel so bad because she’s training and she’s being thrown to the wolves) (I work in hotels and had to assist her with helping a guest because her agm rudely walked away from her). I asked for the general manager Tamitha? Information and was told she refused to give that out so I will be formally contacting the district or regional manager for this property. The age is extremely rude to her employees

Great stay, easily accessible to highway as well as airport. Hotel desk staff was accommodating in delaying my check in until my other party arrived. When requested, provided plenty of towels and other toiletries for me and my guests.