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Die schöne Attention, saubere Zimmer, das normale Frühstück. Der sehr schöne Patio mit zwei gut gepflegten Pools. Die neuesten Zimmer (die Abwrackkammer) sind besser, er hat uns Zimmer 11 angeraschen und leider ein Fiasko, die Bademantel aus, sehr schlechter Wasserdruck in der Waschmaschine, Wenn das Wasser aus dem Bad laufen läuft, wird es nicht wieder geladen, bis es sich anhält, schlechte Beleuchtung, es gibt keinen Weg, das Licht neben dem Bett auszuschalten (da muss man aufstehen****), der Dachventilator hat eine einzige Geschwindigkeit und die Küken sind fertig und sehr alt. Meine Familien haben sich in der 82er untergebracht, und der Unterschied ist abschiedlich. Wenn Sie das Hotel gehen, prüfen Sie das Zimmer, bevor Sie es akzeptieren.

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

Lo mejor el personal en general, todos muy amables, simpáticos,tanto de recepción como de cafetería y bar y también de limpieza, todos muy bien dispuestos a informar, solucionar cualquier problema, en ese sentido impecable la atención. Muy buena la ubicación, creo debe ser la mejor, de acuerdo a lo que conocí de Asuncion, frente a Shopping del Sol y a una cuadra de Shopping del Paseo. El desayuno muy completo y de buena calidad. La habitación es un poco pequeña para una estadía de muchos días, la cama es cómoda, mantienen la limpieza diariamente. Lo peor fue q no pudimos regular la temperatura de la habitación pues el aire acondicionado funciona solo p aire frío y además hay aire frío de la ventilación del corredor que entra a la habitación por lo que entre el calor de afuera y el frío de adentro nos engripamos.

Perfect location for midtown commercial district. Conference center short walk outbound; small mall with food court across the street: and Shell convenience store with Juan Valdez coffee in inbound direction. Affordable Uber to old center. Best was small but well equipped gym. Only complaint is watery mess of eggs for breakfast and contaminated/unclean coffee pot; eat out.