Finde Hotels in Sib

Stayed 2 nights in a 2-bedroom apartment. Unfortunately, it did not live up to our expectations of a four-star facility. The main issues are: - front desk staff I hope management invests in hospitality training, or provides their front desk staff with more support. Currently, they seem overwhelmed. We were barely greeted, no 'please' or 'thank you' during check in, and some of our questions were just responded to with a very curt 'no'. There was no explanation about the facilities in the hotel, like how to operate the elevator, the pool opening times, how to access Netflix etc. We approached the front desk a couple of times with additional questions, but they just didn't seem happy to deal with queries. I wondered whether it was a language issue, but staff in other hotels we stayed at in Oman were lovely and welcoming, despite sometimes limited English. The concierge and valets were great though, and Lola at the spa was lovely. It was actually her who explained the facilities at the hotel to us. - room The kitchen is understocked. Could have done with basic supplies like teaspoons, enough coffee pods, kitchen towels, and some basic cleaning supplies. Housekeeping did a good job though. - the sofa was stained and had holes in it. The bathroom towels are frayed. - restaurant The staff do their best and want to help, but someone needs to provide basic training. We had to get our own cutlery and some of the cups were dirty (lipstick stains). We were interested in the food that is available, but there wasn't anybody available to answer our questions. One more thing: if an eldery guest finds it tricky to use the coffee machine, please be patient when explaining to them how it operates, or offer to help.

It's an absolute pleasure to review Remas Hotel Suites as a positive experience. From the first enquiry, to the end of our stay there was nothing to fault. The initial queries regarding the property were quickly and efficiently handled by the front office staff; giving some confidence that if booked we would not be disappointed. I would rate Jose, Lindo & all front office as 'A' grade personnel, who, from arrival ensured we had a complimentary early check-in from an overnight flight, similarly we were afforded a complimentary late check out to meet our airport departure. There is so much to commend about this accommodation; despite not being in central Muscat it has a nearby supermarket should you require anything, although there is very little anyone would require from outside, as the facilities and service are excellent. The food service again was very very good(excellent really). We had breakfast served in the on-site restaurant. We ate in the restaurant on occasion for dinner, and used room service on many occasions. Farhan & Prakash ensured we were looked after very well, with high quality food in both presentation and taste; the portions are large, and delicious. Compliments to the chef! Our room was big, having two bathrooms, two tv's, a seperate kitchen area, a dining table, a couch in a comfortable seating area, also a large comfortable bed. Despite being close to a major road the room was peaceful, and quiet; we slept well. Although I didn't use it, there is an exercise centre that I'm sure would meet ones needs. The swimming pool is divided into two large, one deep, and one not so, circular shapes with umbrellas and lounges, this is open until late in the evening; the only thing I would recommend here is a partial shade sail could be of benefit. Jose from the front office arranged a chauffeur, Mahommad, to ensure our stay was positive from our arrival; later we utilised a hire car for more extensive travel. There is plenty of on-site parking that is secure with a 24 hour monitored front office presence. We loved our stay, only wishing it could have been longer. Loz

Отличный новый отель удобная локация , очень приветливые персонал, просторный номер! Очень классный вариант

It’s a nice and cozy hotel. Overall I enjoyed staying here. A couple of areas this hotel can do to even be a better stay are: 1. Room doors don’t seem to block any noise from the hallway.. We literally could hear people opening and closing doors and could hear their conversations. 2. The breakfast was great! But we initially we were told it’s going to be in the restaurant area and then ended up in the rooms. I think better communication would’ve been useful. Again, the food was great and actually very affordable. A side note: I woke up with the sun in my eyes in the morning because the small bathroom window was basically aligned to the bathroom door and into the bed (not serious, but could be fixed perhaps)..