Finde Hotels in Municipio Lázaro Cárdenas

Primero tuvimos muy mala suerte debido a una tormenta que dejó muchísimo SARGAZO en la playa del hotel, lo que hizo imposible disfrutar de las instalaciones en la orilla del mar. Estaba todo sucio y el mal.olor era insoportable. Tuvimos que ir a otros hoteles y pagar por el uso del club de playa. Hablamos con las personas de administración acerca del tema del sargazo y de no poder usar la playa y no hubo alguna compensación por los gastos extras. Ni un descuento en el bar del.hotel, al menos para estar en la piscina, ya que en la playa era imposible. Es muy frustrante pagar un hotel en la orilla del mar y no poder hacer uso de este, el valor que se paga es mucho más alto que un hotel en el centro. Realmente no les importa que los huéspedes se sientan cómodos ni bien atendidos. Otro punto importante que no tiene que ver con el sargazo son las camas. Tiene un colchón tan duro que no se puede descansar y las almohadas muy planas. No pude descansar bien ni un sólo día. Es segunda vez que me alojo en este hotel, pero creo que será la última. Fueron 5 días en los que no pide descansar bien, no pude disfrutar de la playa y además gasté mucho más dinero del que imaginé.

We loved this hotel, and it’s much like the rest of Holbox- very laid back. Which can be a bit irritating at times when you’re paying a lot of money! We had the beautiful ocean view 2 storey room with lounge, bedroom and shower room. But 2 floors up- and no one to help carry luggage. We’re oldies! A couple of times the maids forgot hand towels, soap for the handbasins didn’t appear till day 3, the minibar in the room was completely empty. Not even a bottle of water on arrival! Water takes a good 5 mins to heat.. but don’t give up-you get there eventually and can get a hot shower! All the staff are lovely and friendly - but often one would tell you one thing and another member of staff would say something to the contrary so we were confused - there were different opinions for example what was to be included in our breakfast! Different menus given on different days and being told we’d have to pay for eggs (we didn’t) if we wanted them.. and one day they had completely ran out of beach towels so we had to do without. This was all just a bit annoying - none of it spoiled our holiday - but for the £250/night we were paying I think beach towels, soap, bottled water etc should have always been supplied- and reception and restaurant arguing over whether we should pay for eggs or not.. again resolved by day 3 or 4! .. that shouldn’t have happened. But the views are spectacular, and watching the sunset from the rooftop bar is amazing. And everyone is just lovely!! So we would def go back. And the restaurant food was generally very good!

Posto davvero curato e rilassante. Ottimo per un soggiorno di coppia. Personale gentile e attento. Propone anche alcune attività legate alla meditazione e allo yoga. Ottimo ristorante fronte mare. Unica pecca mancia obbligatoria del 15%su qualsiasi servizio. Caduta di stile a mio avviso quando arrivati per il check in non avendo il tassista da cambiare 500 pesos e non accettando neanche la carta per il pagamento ho chiesto all’hotel che mi ha prestato 200 pesos. Chiedendo di mettermeli in conto sulla camera hanno ricaricato del 15% il costo.