Finde Hotels in Huitzilac

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Los cuartos son como casitas, y para llegar, caminas por un paseo de flores y bugambilias. Aire fresco, un ambiente familiar. Fue un lugar muy bueno para ir a hacer el duelo del fallecimiento de mi padre. El cuarto y cama cómodos. No es nada de lujo, pero muy agradable y casero. Definitivamente regresaría aquí con familia, ya qué hay algo para todos. Mini golf, temazcal, masajes, y salón de belleza. El desayuno al aire libre fue muy agradable, y todo el personal muy amable y atento. Solo quitaría a la cantante, porque canta a gritos. Descubrimos la hora de su llegada para desayunar antes e irnos antes de que empezaba a cantar. Este lugar se presta por lo lindo al silencio, algo que ya no se valora. El desayuno artesanal con café de olla y chocolate fue lo máximo. Las opciones calientes del bufete ya preparado se veían horribles. Pero la señora que hacía quesadillas azules de flor de calabaza y queso Oaxaca fue excepcional. Ver niños comer waffles con M&M,s me dio lástima, pero si me lleve un algodón de azúcar rosado. La comida del restaurante de arriba está horrible, pero la vista es espectacular.