Finde Hotels in Qaskeleng

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo

國人開的民宿，位置有些偏了；工作人員很熱情，能解決早飯；衞浴是公用的；靠近馬路，有點點吵。按照門牌號打車終點是旅店的背面。要自己帶毛巾。出門左手300米有中餐館，比較隱蔽。

Ausgezeichnetes Komplex. Hotelzimmer ist einfach chic. Gemütlich, komfortabel. Das Hauptsache für all das war ziemlich wenig bezahlt. Frühstück ist in den Preis enthalten. Sie besuchten die Sauna, die Sauna ist einfach ausgezeichnet, singen Karaoke, bestellt von ihrem Restaurant, das Essen ist sehr lecker. Wir mochten alles. Nächstes Mal werden wir in Almaty sein, wir werden definitiv hier kommen

Die Lage ist von der Almatu-Standort zwei Straßen entfernt, alle Busse sind auf der Passagier-Standort, so dass es sehr bequem ist, hier zu leben, bevor Sie Almatu verlassen. Das Hotel ist auf der anderen Seite des Super-Super-Grand Park, es gibt Unterregionen, die Speisen und Spielen im Inneren haben, und die Supermärkte sind sehr bequem, alle Arten von Spezialgerichten zu kaufen. Die Dekoration ist gut, der Service ist gut, das Badezimmer ist sehr groß, die Trockenheit ist sehr groß. Der Handtücherpool ist nicht mit einem Bügel mit einem Pool. Es ist klein, das Hauptbett ist zu groß für zwei 0.8 Meter breit (eine dreifache Schüssel kann nur schlafen, wenn die Bettbreite etwas perfekt ist), das Frühstück ist nicht Selbsthilfe, es ist ein Bestellpaket, Gute Zusammensetzung kann gut essen. Außerdem bezahlt Trip.com die Unterkunftsgebühren, die Steuern enthalten, aber nicht die Reisegebühren, die Bargeld bezahlt 1500 Jian Ge.

Отель Уютный, чистый, все новое. Кухня вкусная, порции большие и на завтраки и если дополнительно в течении дня заказывать, могут в номер принести, но сами сотрудники не все знают собственное меню, потом переспрашивают три раза. В целом все хорошо.