Finde Hotels in Phnom Penh

Die Service-Haltung des Chefs ist super

Uns hat alles gefallen. Der Airport-Transfer war perfekt. Das Hotel/die Hotelanlage ein Traum. Alles super sauber. Das Personal total freundlich und zuvorkommend. Da wir früh morgens abreisen mussten bekamen wir ein Frühstück to go. Das Essen war auch sehr gut. Die Pools, vor allem unser eigener Whirlpool sehr schön. Alles in allem ein perfekter Start für unsere Reise.

Gute Lage in der Nähe des Zentralmarktes, der Sorya-Busstation und Einkaufszentrum, ca. 15 Minuten zu Fuß vom Riverside und Royal Palace, vernünftige Größe Zimmer mit Aufzug, persönliche Anordnung für mein Zweck und Budget, wird wieder bleiben,

Stayed for the third time at this hotel in the space of 7 months! Love it so much, I keep coming back 😊 . As usual, friendly, amazing, efficient service from all staff starting at check-in and felt by all other staff members, especially cleaning, security and restaurant staff at Cloud 9. Reception staff are always smiling, friendly and happy to help. Cleaning is done well and daily. Room service and Cloud 9 staff are friendly and quick. Staff mostly speak English so not a difficulty at all communicating. Check in and out is so quick and easy! As always the pool is clean, quiet and well maintained. Room service and food at the hotel is top quality. Certainly, the spa is worth every cent and not that much more expensive than venturing out. Of course, you could get cheaper but the quality and environment at the hotel spa is truly serene, tranquil and top notch luxury! Convenient shopping and food a plenty around the hotel and close to the riverside. Though it’s located close to the red 🚦 light district, security is exceptional and the area itself is not dangerous (keep your wits about you and valuables close regardless). The only small drawback is the room lighting, although there are many lights, the yellow lighting can be quite dim especially around the sink area (ladies be warned, not so easy to apply makeup lol 😂) but this is a small thing. Overall, this remains my hotel of choice whenever in Phnom Penh! Thank you for yet another wonderful stay at your amazing hotel!

Possibly one of the best places I’ve ever stayed at in my life and I travel a lot. I’ve experienced a lot of hotels. The pool area is very tropical with lots of mature plants and trees. The water temperature is perfect. Great cabanas on the edge of the pool and plenty of them. The food at the restaurant is great. Plus I love the lighting in the restaurant at night. In fact the lighting is well thought out throughout the hotel and in the rooms, creating ambience and mood. It’s something that’s so often overlooked in hotels. The room itself is a reasonable size with a very comfortable bed, fridge, tv, AC, god water pressure and hot water, lots of nice little touches in the rooms. Pretty cushions, free water, toiletries, flowers. I also loved the day bed for reading. I had a balcony overlooking the pool on the second level. It was peaceful and all I could hear was bird song. The staff are smiley and attentive. The location is perfect. Yet despite its central location it’s so peaceful. When you come in off the street and walk passed the Koi carp pond you feel as if your walking into another world. It’s as if the sound even from the street gets turned down, even the air smells differently here which I’m assuming is due to all the plants. The price is competitive and I wouldn’t hesitate to recommend the place highly. I will be returning in December and will definitely be back. Also don’t miss a deep tissue massage at the spa with Bopa , it’s one of the best I’ve ever had. Just book it!

One major issue before the noise complaints - beginning in 2021 all hotels are required to register guests with the FPCS system by law or you cannot renew your tourist visa. For most this isn't an issue, but for me since I am here with work for more than a month, I needed to renew my visa. When I asked the hotel if they had done this, they did not know what I was talking about and were rude. I had issues renewing my visa because they blatantly do not follow this policy, which is law in Cambodia now. I've gotten better nights of sleep in party hostels for $5 a night. Very loud, high pitched, piano background music plays in the hallways from 6am until 9pm (at least) every day. It is loud enough to wake you up in your room and did wake me up every day of my stay. And because the music is played into the night, it's also impossible to go to sleep early. When the front desk was asked to turn the music down, they acted sorry and like they would fix the problem and then the next day, the very same problem occurred. Additionally, you can hear anything going on in the rooms next to you. I was woken up from 3-5am with extremely loud sex in the room next door. You don't get to choose your neighbors, but if you get unlucky with inconsiderate ones you won't be able to sleep in the middle of the night and then will be woken up early by the music so don't expect to sleep in. Service was variable - some days the coffee and tea and drinking water in my room were replenished and some days they were not. The gym is also not air conditioned so is very uncomfortable to use.

Ausstattung: Gut, es gibt ein Schwimmbad und ein Fitnessstudio, aber aus Zeitgründen habe ich es nicht genutzt Gesundheit: gut Umgebung: Ich habe das Gefühl, dass das Zimmer riecht. Das liegt möglicherweise an der neuen Dekoration, die ich ursprünglich für 3 Nächte gebucht hatte. Service: gut

Wir waren 5 Tage in diesem Hotel. Es liegt nahe beim Flughafen. In die Stadt mit dem Tuktuk 30 Minuten für ~4 Dollar. Die Zimmer sind gross, sauber, tolles Bett. Wasserkocher, Safe, Wasser, Kaffee, Tee inklusive. Der Pool ist sehr schön. Kaltes Wasser. 🙃 Frühstück für SEA perfekt. Ausser Käse und Nutella gibt es alles. Personal freundlich. Direkt am Hotel 2 Supermärkte mit Getränken, Essen etc. Restaurant ist auch ok. Personal spricht aber nur khmer.

Place there initially for 2 nights then was told we had to stay 2 weeks due to a positive case on the flight, not even sure if that was the case the hotel receptionist just smiled when he announced it. The room is dirty, when asked for the cleaning the cleaner asked for money! It was still dirty by my standards after she cleaned. The bath mat was old grey, torn and sheets were yellow with age, that I can cope with but black dirty on the surface areas is not acceptable. In the end I had to clean the room myself. You have to request for clean towels and toilet paper. We were supposed to have 3 meals per day they forgot breakfast the first 2 days. Then food came at strange time earlier each time in the end: Breakfast @ 06:30, Lunch @ 11:00, Dinner @ 16:30. It was poor quality food and just warm, lunch was probably delivered same time as lunch as it was almost cold. The food rubbish is left outside each door and by the elevators with cats wondering around at night scattering rubbish around. This is the worst experience ever. DO NOT COME TO THIS HOTEL!

Wir blieben hier eine Nacht kurz vor einem frühen Morgenflug nach China. Es ist schwer zu beurteilen, wie wir 4/5 Star gewöhnt sind, aber ehrlich gesagt war es völlig für unsere Bedürfnisse geeignet. Mein einziger Grippe ist die Dusche-Über-Wäsche, die in dieser Region üblich ist. Es ist eines meiner am wenigsten beliebten Dinge in einem Hotel .... Allerdings war das Zimmer sauber, der Preis war hervorragend (£23 für 5 von uns). Für eine Budget-Option können Sie hier nicht falsch gehen. Auch die Lage ist großartig.