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Location in the truest sense of the word “top” – uphill and just below the fortress. In the middle of the historical city and only steps away from pretty much all the sights and places you want to visit. The view from the room picture-book pretty, the room itself spacious and nicely furnished. All the personnel - without an exception - professional, very friendly and always helpful – and the owner Giulio Lonzi repeatedly went over and above the call of duty. He gave helpful advice on parking - literally impossible inside the city walls, but with a weekly “minipass” for the multi-storey car park reasonably priced and so convenient. He even called us, when he thought we were a bit late in arriving, to check if we were ok, then directed us to the right ticket office and arranged for a taxi to pick us up (even though you can get a short-term permit to take your car to the hotel and back to drop your luggage, you really don’t want to tackle those steep narrow streets, believe me). When my wife sprained her ankle while on a day trip, he directed us to the nearest emergency room and picked us up later himself, when we were stranded without a taxi in sight and her totally incapable of more than hopping on one leg. He helped me to drag/carry her up the last few metres from his car to the hotel and up to the room and … believe it or not, he managed to conjure up a pair of crutches for her before we had even started to wonder if and where we could get some. He then provided us with addresses of restaurants that would deliver meals to the hotel. The man repeatedly solved our problems, before we even realized we had one. He finally spent ages to find a wonderful restaurant for my birthday dinner – on a Sunday in October at the nearby Adriatic coast when the season there had practically ended and most restaurants were closed … To put it in a nutshell – staying in the Raffaello is like staying with a friend … a good friend! Thank you Giulio! We’ll be back!

Das Gebäude befindet sich im Herzen des historischen Zentrums von Urbino, in einem historischen Palast, auf der zweiten Etage mit Aufzug. Das Zimmer, das mir gegeben wurde, ist wirklich schön, sehr groß mit einem gefrierten Deckel. Das Bett ist ausreichend komfortabel. Ich habe die Reinigung der Umgebung geschätzt, die in Covid Zeiten unverzichtbar ist. Das Frühstück, einschließlich des Preises, ist in der Backwaren neben dem Eingangsport. Es verfügt über außergewöhnliche Tische in einem sehr schönen Platz. Sehr freundliche Besitzer. Ich kann dem Inhaber nur Rat geben, den Klimaanlagegeruch zu überprüfen, der im Sommer unerlässlich ist, wenn man die Fenster geschlossen halten will, um die Geräusche aus der Straße nicht zu hören und auch die Rückseite der Dusche(neue wie alle Gesundheitseinrichtungen) um Wasser zu vermeiden.