Finde Hotels in Wexham

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

The Hotel was incredible good located, the Garden surrounding the Hotel was amazing. The breakfast was quite full and also the food was fresh. The bar tender Silvester was amazingly kind, and he was really keen on preparing all cocktails. The receptionist Walmer was also so kind, we forgot the charger adapter and he gave us one! Also he was always prepared to solve any questions we had!! Our experience was much more of what we were expecting. I definitely recommend this Hotel, not only for the building but for all the staff!! Definitely my Number one come back 🇦🇷

I’m a Platinum Elite member & stayed in Moxy Slough Hotel during 15th - 23rd July, 2023. I’d like to provide some feedback to the stay: Bright Spots: 1. Every morning, your staff Agnelo was very helpful with a friendly smile. He truly brightened my day. The British Breakfast Sausage was delicious though I had to limit myself to just 1 pc / day or will become seriously overweight. 2. Gym was quite good as it has everything even though it’s a bit small. I especially liked the disinfection wet wipes you offer where I feel very comfortable using all the mats & equipment. A must have for every gym whether in hotel or not. 3. Location: 5 min walk to Slough Station & can take Elizabeth Line to London in about 38-40 mins or to Reading to transfer to other trains to other cities. It costs GBP 8-12 / trip depending on time. As I have to travel to Bath & I don’t like staying in London, for all the noise, & unreasonable hotel rates, nor do I have needs to visit London everyday, this was a good choice for me. 4. Room was a bit small even after the upgrade, but it was alright. The design is always a bit less user friendly than others & that runs thru all the Moxy chains in the world. 5. Above average British Bar, & Indian, Greek Restaurants nearby. Also a good florist. Can improve: 1. My room 319 – Water faucet – too short & made water flow all over the counter easily. The tap also appears to be leaking 2. Daily room cleaning – that was the most annoying part, as even if I requested they missed it for 2 straight days!!! That’s unacceptable. 3. If you enjoy small towns that’s fine though there aren’t any truly good restaurants around (well, even Central London is not known for good food, & kinda expensive) 4. Staff mixed up with the breakfast offering. From my stay in all Brands (even Fairfield brand) under Marriott Hotel Group, I get either free breakfast or points as a Platinum Elite member. When I checked in, that’s what the staff said. Only found out in 2 days this was not the case, as I was not on the list of guests with breakfast, & after further questioning your staff, I only get a cash redeemable voucher. This is certainly not very well managed as your staff provided inconsistent messages, and also, appears to be very calculating with your Elite & loyal members. 5. In staying with any of the chains under Marriott, the rules are always I can leave early without any room charge / penalties as long as I inform the hotel 1 day ahead of time for the Standard rate which has a lot of flexibility, unlike the prepay. Staff mixed this up & tried to charge me for the last day, which, they didn’t at the end after I got a bit upset. I hope the above can give you my honest opinion, as a guest to your hotel, & help you continue to do what you’re good at, & improve where needed.

Das Zimmer ist groß, die Einrichtungen sind komplett, der kleine broder der Philippinen ist zu heiß und sehr süß. Wenn Sie sich nicht um die Region, in der das Hotel liegt, schmeckt das Hotel noch gut. Das PS Hotel hat ein pakistanisches Restaurant, das alle A3 ist, sind wir einige Chinesen und der Geschmack ist nicht schlecht.

Free and secure parking is a plus. The service staff has a good attitude! The apartment has everything it needs.

I am writing to express my deep dissatisfaction with our recent stay at this hotel during our sons wedding. More than 25 rooms were booked from both our side and the bride's side. Unfortunately, our experience was far from what we had anticipated and it marred what should have been a joyful celebration. From the moment we arrived,we encountered numerous issiues. The check-in process was chaotic and poorly organised, leading to significant delays. Our guests were left waiting, which was particularly fustrating given the importance of the occasion. Additionally, the staff's attitude was less than professional. We encountered several instances of rudeness and indifference, which further compounded our fustration.They lacked adequate customer services. Instead of feeling welcomed, we felt like an inconvenience. The accomodations themselves were subpar. Many rooms were not properly cleaned and some amenities listed on the website were either unavailable or in disrepair. This was unacceptable, especially for a hotel that markets itself as a premier venue. To make things worse, whilst checking out my son was told to pay £400 for a small damaged stool the found in the lounge. He denied that he had not caused any such damage but they still insisted he pay. When challenged to provide any proof or evidence, they couldn't comply. He initially paid the amount because he had other functions to attend later on. However having raised the issue with the general manager later on, he was then refunded that amount. Basically, he was persecuted for a crime he didn't commit. In summary, I cannot recommend this hotel to anyone. The lack of professionalism, poor service, incompetant staff and overall disorganization made our stay incedibly stressful during what was supposed to be a happy celebration. I hope that future guests do not endure the same experienc we did. Breakfast not included and additional car parking charges.