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Die Mitarbeiter konnten nicht mehr willkommen sein. Ich kam die Nacht vor einer Arbeit Veranstaltung und trotz der Bemühungen der Bar wegen eines Fußballspiels, sie halfen mir, in ein sauberes, schönes Zimmer mit nur genügend Einrichtungen zu setzen. Das Frühstück im Preis am nächsten Morgen war außergewöhnlich und setzte mich für einen großen Tag auf! Ich werde sicher zurück sein und wollte sogar Dinge in der Gegend tun, da ich lieber meine Frau zu diesem schönen Ort zu nehmen.

We held my husband's birthday party here at the weekend. Booking everything back in February was very easy and the communcation from Kaska, the events manager, was excellent throughout. She recommended a decorator, and the package deal included a DJ and favourable room rates for our guests. I was a little worried as on our first visit the function room was set up in a standard conference style, but on the night of the party Kaska and her team, along with the decorator, had transformed it into a party room. The food provided was excellent, although it may have been helpful if the vegetarian food was clearly labelled as it was not always clear whether something was meat or not (e.g. sausage rolls). This is the only slight issue we had. The management of the bar was excellent and we were presented with an itemised bar bill at the end of the night. Our room was spacious and spotlessly clean, and very comfortable. Our guests were happy too and nobody was in much of a hurry to leave. I'd recommend the hotel for any functions, they work closely with you and work really hard to make sure everything goes well. We had a great time and would certainly think about coming back if we plan any more functions.

If you're looking for a modern place to stay then The Roebuck is not for you. If however you are looking for exceptional staff who are genuinely friendly and go out of their way to make your stay as enjoyable as possible as well as amazing food with incredible tastes in a pub setting that oozes character then The Roebuck is your place to eat and stay. Ali and his team are exceptional. The Roebuck is a real gem.

This review is about Holiday Inn Express Stevenage, an IHG Hotel located @ Danestrete, Stevenage SG1 1XB, United Kingdom. It was a long stay for us as family combined with business and pleasure at the same time. Did the booking online as member and tried to reach out to the hotel by email and phone for over 3 weeks with no hope to hold to anyone at the hotel. On arrival the reception staff changed my existing booking and preferences to his own liking, further was very disappointed with Sofie after addressing the booking, emails, calls and follow up maters to her with no action, the reason I decided to gave up being platinum member to IHG for years. Its better to go random and practice our rights for the money well spent at other hotels. The hotel was a mess on our arrival with dirty stained colidoor walls with huge rolled old carpets around for the whole stay. maintenance could be improved to reflect with the members & gusts are paying. The bathroom was small, with broken door & damaged lock, broken toilet seat & cleanliness was big concern with the staff as they are not attentive to our instructions and they do not perform the cleaning the way it should, looks like no one cares at all. Smelly pillows, no towels till the next day, even the room phone & TV did not work for 3 days, was horrible standing at the careless reception staff just to ask them for room service. The shower in the hotel is terrible covered in limescale and was clogged, there is no option for those with dietary or allergy issues for breakfast not to mention no good options for kids. IHG head office & management needs to take more and serious actions about the staff and the managers @ Holiday Inn Express Stevenage if they want happy customers and if they do care about members, because I am 1 unhappy & very disappointed member with this property starting with Sofie and all the staff.

Bequeme Betten und freundliche Service Ich würde sicherlich hier noch einmal bleiben und empfehlen!