Finde Hotels in Taunton Deane

Aufgrund eines Kurzaufenthaltes in Taunton, haben wir uns für das Castle Hotel entschieden. Das Gartenzimmer war sehr geräumig und sauber, jedoch nicht mehr auf dem neuesten Stand. Dusche und WC sind veraltet. Das französische Bett hingegen war sehr bequem. Das Frühstücksbuffet deckt eigentlich alle Wünsche ab und auch das Abendessen war gut, wenn auch nichts Besonderes. Hervorzuheben ist die Freundlichkeit und die Hilfsbereitschaft des Personals. Da Taunton nicht mit vielen guten Hotels aufwarten kann, ist es empfehlenswert, im Castle abzusteigen, wenn man auf eine gewisse Gemütlichkeit Wert legt.

We stayed for two nights in room no.1. the hotel was easy to find but be careful of the traffic as you enter the narrow side entrance. The private car park is £5/night...I don't like having to pay when I am a guest but maybe it keeps prices down. Large cars beware of the exit...very tight and evidence of many scrapes. Speak to Reception who may have an alternative exit. But the welcome was warm and friendly, our room clean and bright with the usual facilities. The staff really did treat all the guests we saw in a friendly and cheerful manner. We had dinner and the food, service and wine were very good. Breakfast was also of a high standard. Situated close to the town centre the hotel is ideally placed and priced. We would definitely stay there again and have no hesitation in recommending it.

We made a last-minute booking and the hotel were so great in accommodating us. The reception was easy to find and we were greeted warmly by Erin. We had to make another booking the same night to accommodate another family-member and Erin was a great sport in giving us adjoining rooms and relocating us upstairs, including helping with all our suitcases and bags. The level of service here is akin only to what I've experienced in the Caribbean. A true care and warmth with a willingness to go above and beyond unasked. For this I give them an A+. The premise of community support and involvement is admirable and training up of youthful staff, grooming them in truly 5-star service standards is definitely welcomed! Other hotels would do to learn from them! In the morning of our departure, our things were whisked downstairs, again with a genuine joy in helping. We didn't get everyone's names, but our gratitude to Erin, Maisie, Alex and so many more who made difficult personal time for us into a comfortable, relaxing one. Loved the rotation of cookies daily and replenishment of assorted teas. My only advice would be for them to place non-skid bath mats in the shower trays and to install handrails, but otherwise, there is little to be faulted. We look forward to returning in the future!

Male at check in could not have been more miserable, uninviting and hated life more if he tried. After grunting his way through the booking and sliding a piece of paper to sign and then sliding the key to me I wasnt quite sure if we had finished the transaction as there was no guidance from himself. I said are we all done and as he grunted at me I assumed we were there so I left to find the room. The room was on the ground floor. Bathroom was grotty and the flush just poured out water for half an hour a time every time it was used. Bed was small. Room was dated. Phone was dirty and covered in whatever finger juice had congealed over many years. The carpet was threadbare. The room was an embarrassment to be fair. Went into the bar to get food. Asked for the tablet, the member of staff was busy swearing with the ”regulars” and I felt as though I was causing her problems but she obliged. Ordered a Magners via the tablet, an Astril was dumped on the bar. I left it as that wasnt my order, then was barked at by another woman that was my drink ”but she was too busy to bring it over”, granted there were 2 people at the bar at the time. I said I didnt order that, she told me I had, I assured her I hadnt, then lo and behold they apparently had no Magners so I took the Astril for ease. The food was a pizza which in reality was a burnt base with some mush chucked on. Horrible. Back to the room, good sleep. Breakfast in the morning. No knives, no beans. 2 members of staff having a yap, interrupted them and got what was needed, they went back to yapping. Check out the food and everything was sorted by the company. The receptionist told me it wasn't. I asked her to check as I knew it was, she said I have but I will check again. She told me no the company dont cover it. I assured her they do and this time showed her the booking. She called someone else over who told her to bill the company if thats what i wanted. I left and then they proceeded to moan about me not accepting that the booking was not including food so I had to return and have more of the same conversation. As a diamond elite member this hotel is an embarrassment to the brand. The staff are rude. The rooms are inadequate and dated and the check in and check out process is shambolic at best. Need to do better. Wont be staying there again.

Ich kann mir nicht vorstellen, was die wenigen Nay-sayers hier erwarten für £65 pro Nacht, einschließlich Frühstück. Dieses ist ein sauberes, komfortables, modernes Hotel mit freundlichem, willkommenem Personal. Parkplatz ist einfach. Die Zimmer sind gut ausgestattet und eine große Auswahl an Toiletten sind kostenlos, wenn erforderlich. Die Zimmer sind klimatisiert und sicher. Die Betten sind sehr komfortabel. Die Zimmer werden täglich gereinigt. Die Lage ist ruhig in der Nacht und die Gärten sind abgeschaltet. Ich habe gut geschlafen. Die Bar ist gut gelagert und es gibt viele Zimmer. Das Frühstücksbuffet, hat Obst, Porridge, unzählige Getreide, Toast, Obstkompott, Yoghurt, Muffins, Croissants, Hot Bacon, Beeren, Sausages und geschrotet Eier. Das Hot Food war gut zubereitet. Es gibt eine Reihe von Tee, Kaffee und Obstsaft. Es gibt viele Sitzplätze und die Tische sind im ganzen geschlossen und sanitiert. Es gibt eine große, Unterkunfts- und vernünftige Pub neben der Tür mit einem guten Menü für Abendessen. In allem würde ich dieses Hotel empfehlen.

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

Wir blieben 1 Nacht, um eine lange Reise zu unterbrechen. Ausgezeichnete Lage direkt bei Taunton Deane Services. Einchecken war schnell und einfach, Zimmer war groß mit Doppelbett und Einzelbett für unser 9 Jahre alt. Es war sauber und warm perfekt für uns. Wir werden definitiv wieder verwenden