Finde Hotels in Shelsley Walsh

I travel all over the UK staying in Hotels from 5 star to budget. This place is amazing. The check in was great, I was treated like a person. The room is so spacious and clean. It only has 5 rooms which is a bonus on some ways. The food...... WOW, this place is in the league of 5 star hotels. Its been along time since i had food this good in a hotel. I sat in the var so I could see the kitchen staff, they too so much care on the food they were preparing, this shows passion and dedication which was shown when the food was sent from the pass. If you are staying close by or even a few miles out this place is worth the visit.

Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight. I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call! He then came down and opened the door and shouted at me saying ”Where's the rest of them!” at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old. We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said ”You can show me what you want, I don't care!”. After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with ********** and told me I booked with *******! I said the booking comes across as ******* but he called me a liar!