Finde Hotels in Malvern Wells

Excellent location. Good reception. Wedding party in full swing was fine. Sadly, the restaurant was closed which was disappointing as we were hoping to have a relaxing evening. Food was served in the bar and was not the standard you would expect at such an establishment but we had no choice as local restaurants were difficult to secure a booking so late in the day. Room was fine and staff excellent. Small problem with evening bar meal was avoidable. Although we booked a table on arrival using our room number, we received a call from reception the following day asking for payment - we explained that we were not due to leave until the following day and would settle the account immediately if required - which we did. Again not the level of expertise and communication you would expect from a 4 star hotel.

Everything you want from a B&B and nothing you don't! After 15 years in the business, Liz & David know what they're doing. High standard of furnishing, cleanliness and lighting. Everything well thought through, including the large cubby hole in the shower so you can take more than one product in with you. As it was chilly, Liz thoughtfully brought up a plug in radiator which worked a treat. They both strike the right balance of friendliness and helpfulness without being overbearing. I brought a takeaway back both nights and plate and cutlery was provided without a fuss and much appreciated. Breakfast was yummy, fresh fruit and yogurt, followed by quality smoked salmon and gluten free bread provided without a fuss, Liz checking I didn't have any other dietary restrictions. It's a 25 minute walk uphill to town to burn off the breakfast, but downhill with any shopping. There are some less hilly walks around the commons nearby, and the ”village” centre has everything you need if you don't fancy a trek up the hill. Parking no problem around the corner and if I'd needed to charge my EV wouldn't have been a problem. Hopefully back later this year, Thanks!

This is the 4th time that I have visited the Malvern Spa . It's amazing firstly the staff are super friendly and they really can't do enough for you . I would like to mention Liv that greeted us in the morning at breakfast with her friendly face and always smiling she is a credit to you . Also the one and only Ollie . Hola Ollie I was so glad to see he was still at the establishment . He is a star. A massive personality which is what every good business needs . All the staff work so hard . The place is lovely . I have read reviews where customers have complained about the location and the fact that there is an Aldis opposite . Come on guys when your inside the Malvern and in the pool is that really worrying you !!!!!! The food is exceptional . The food in the evening is amazing I have never ever had a bad meal and have dined at some of the best restaurants . Hats off to the chef . The treatments were fab and the very professional. The beds are so comfortable . My sister Jacquie and I are back again next year . It was sooooo relaxing . Thank you guys Amanda Compton