Finde Hotels in Hitchin

Paid £93 for double room breakfast included. Satnav takes you straight to it. Easy parking VERY unusual check in. You have to go to the restaurant on high street. We thought it was called bella vita 🤔 but it's actually a taco restaurant. You go in there, then have no idea where to go as no signs inside the shop? It was only as another couple were stood there looking very confused too, a lady working behind the food counter came over and took us all behind some weird saloon doors into the back room! ...it felt like you were in some sort of escape room as boxes etc everywhere? She asked me to pay which I then replied I have already...months ago. She said oh yeah...it just made me think I wonder how many people have paid again by accident. I had to ask her about breakfast to which she replied. There won't be any as we are so booked up 🤔 so I said well we were expecting it as when I paid it was included in the cost. She told me to text her my bank details and they will refund me some money for the 2 breakfasts... 5 days later still nothing. Room basic but clean, smell from drain in toilet. VERY dated but we expected that by the other photos people have uploaded online WOULD REALLY LIKE THE REFUND FOR BREAKFAST?!

Letchworth Hall Hotel After staying here on numerous occasions, we would not stay at this hotel again after our last visit. The room we were allocated was far from acceptable. The bathroom was musty and the room was generally dingy and gloomy. As it was only for one night we put up with it. However after leaving the next morning I realised that I had left my coat in the wardrobe, so I rang the hotel. I gave them the room number and told them of the exact place where it was left in the wardrobe. (We have a friend who lives near to the hotel who could pick it up for us). The receptionist never rang back with its whereabouts so I contacted Head Office. Nothing happened and my coat has never been recovered. I feel that there is a dishonest element at this hotel and would not recommend it.

I absolutely love this hotel. Nothing is too much for them. The building itself is wonderful with many original features. You have to experience the lift :) and I do mean that in a good way. The beds are comfy, the water in the bathroom is always hot. Complimentary tea & coffee in the rooms too. I booked 2 doubles and a single. All were spot on. The buffet breakfast if very good. Fresh fruit salad, yoghurt, cereals etc. The full english - everything hot and tasty.

Hotel Cromwell is my second home away from home when visiting my best mates in Stevenage. The charming character of the Astley Suite and the Executive Rooms never fails to impress with each every visit as these are the most quiet rooms in my opinion. The beds are the comfiest and we always sleep like a baby. The ensuite bathrooms are well-stocked with toiletries and beautifully clean. Make sure that when you book these rooms I mentioned, please consider booking it with the breakfast option - these adds a perfect touch to the experience. Great friendly staff, characterful furnishings, great value for money.