Finde Hotels in Gartmore

The outside could do with tidying up a bit as there are a few large potholes, however the room, staff food and general ambience is all very good. The food choices were exceptional and the food itself was served by a group of very enthusiastic younger staff, who worked tirelessly. The buffet style breakfast had the most amazing and delicious cooked breakfast, with proper Scottish porridge and cereals etc. Bed was very comfortable and hot water was boiling ! Only gripe is the outside passageway, which linked the accomdation , which was cold.

Upon arrival, the check in went smoothly, but the staff knew almost nothing about the complex and anything about our room. We had booked a 2 bedroom unit in Spruce building which is self maintained unit. Upon checking in and opening the door, we were hit with the smell of mold and an old damp room. Going upstairs to king bedroom, there was black mold growing on the wall near the window. The staff was called and they immediately sent over cleaning crew with bleach to remove. The unit then smelled of bleach, mold, and mildew. The unit appeared to have not been used for a long time. We were offered another upstairs unit, but it smelled the same and was all upstairs. We had to request assistance with heating, which didn't arrive until next day on a chilly day, the TV was not set up correctly. Overall the unit would have been nice if it had been refreshed before our arrival-as the layout was very nice and the view was very nice. We purchased food to stock the kitchen as we like to cook on our vacations. We ended up only staying 2 nights after feeling ill from the mold smell. We had to vacate after only 2 days of our 7 days vacation. Not apologies or credits were offered. The manager was unavailable to speak with us. The grounds are spectacular, but the overall complex is very dated, paint peeling around windows and doors, mold growing on entrance of units, sidewalks covered in algae making it slippery..... Also the complex is very remote, so you would not want to stay unless you are looking for great solitude.