Finde Hotels in Trouville-sur-Mer

We first stayed at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries in August 2022, and our experience was so positive that we decided to return for 4 nights arriving Monday 7th August 2023, again through a Brittany Ferries package: We were not disappointed with our decision to return! As before, the hotel was clean, and our room was cleaned daily, and the location of the hotel is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. A walk (or ferry) to Deauville, and the beach/boardwalk there is definitely recommended, but please see my previous review in August 2022 for more information on location, and on the hotel itself. However, the main thing which made us feel so happy to return was the staff at the hotel. All of the staff we encountered at Reception were both friendly and helpful. All spoke excellent English, although occasionally my wife would ask if she could practice her French, which was always agreed to, and then embarked on a conversation in French about various things, including our usual need for milk each day for our tea. (Du lait, s’il vous plaît, pour le thé. Nous sommes Anglais!). Specific thanks this year go to Lindsay for her help and patience, although, as stated above, all Reception staff are thanked! We again emphasise to the reader the advantage of booking through Brittany Ferries as this yields a very good saving compared to booking both the ferry and the hotel independently. Overall, again, a very enjoyable stay, and we hope to come back soon! Merci beaucoup!!

Das kleine Boutiquehotel liegt in einer sehr schmalen Gasse unweit des tollen Strandes. Das sehr saubere und chic eingerichtete Zimmer war zwar nicht groß aber komfortabel eingerichtet. Das Bett hochwertig und bequem. Das an sich sehr gute Frühstück mit regionalen Produkten (wir saßen immer im kleinen Innenhof) war bis auf den Kaffeé ausgezeichnet - für einen (leider schlechten) Cappuccino oder Espresso musste man extra bezahlen. Das gesamte Team sehr freundlich und bemüht. Einzig die Parkplätze sind hier eine mühsame Sache! Entweder man bezahlt oder macht sich geduldig in kurzer Entfernung auf die Suche. An der Rezeption gibt es dafür auch einen Plan wo man gebührenfrei parken kann. Unser Zimmer hatte keine Klimaanlage! Alles in allem eine Empfehlung für entspannte Tage!

Loved this boutique hotel. Great location in easy walking distance to the beach, restaurants and shops. Our room was very spacious and well appointed. The bed was supremely comfortable with beautifully soft sheets. We had a window that opened to the street which was lovely for fresh air. Staff were very friendly. We appreciated the offer of an umbrella. Parking was very accessible at the nearby casino and wasn’t expensive. We loved our stay and don’t hesitate to recommend.

Das Le Beach ist ein gewöhnliches Touristenhotel direkt am Meer. Je nach Zimmer hat man eine traumhaften Aussicht. Am Empfang wurden wir freundlich begrüßt und bedient. Das Positive hielt nicht lange an, denn als wir aufs Zimmer kamen stellten wir fest, das es nicht sauber gemacht wurde. Es dauerte 3 Stunden bis wir das Zimmer dann um 20:30Uhr beziehen konnten. Die Zimmereinrichtung hatte deutliche Gebrauchsspurenhtung, sowie die gesamte Hoteleinrichtung einen gebrauchten und verschlissen Eindruck macht. Das Bad wurde während unseres ges. Aufenthalts nicht ein Mal feucht aufgewischt und Seife haben wir erst am 3. Tag bekommen. Das Frühstück war gut und ausreichend, jedoch haben wir Gemüse wie Tomaten. Paprika oder Gurken vermißt. Es ist nicht nachvollziehbar, wie dieses gewöhnliche Touristenhotel, das seine besten Tage schon hinter sich hat, zu den 4 Sterne bekommen ist.

I visited this hotel and spa back in 2019. The experience was then decent. With the re-opening of the Spa in late 2023, I decided to give it another go. What a huge mistake. I did book a room with a ”cycle équilibre” program of treatments and was really looking forward to my experience, especially in the light of the fact that the package (hotel and spa treatments) costed about €2,500. Arriving at the hotel was a non-experience. There was only one person at the check-in desk doing her best on a busy day. Being a Platinum member of Accor, I had no expectation of anything (Accor All probably being the worst loyalty hotel programme around). But it was odd not to have any polite mention of acknowledgment of membership along those lines : ”Thank you for being a loyal member. We are aware that as a Platinum member, you may be entitled for a room upgrade. However, at this time, we are unable to offer you one and we are sorry about it but we do value your custom”. Only ”have you been here before”, ”yes”, ”here is your key”. And what about the spa treatment programme : ”go and see the spa about it”... The room was decent but extraordinarily small. The open bathroom in the middle of the room is really not a great experience. The meals were very nice but service was extraordinarily slow (and the waiters would readily acknowledge it). However, it was the spa experience that was the worst : the ”programme” was nothing more than a mix and match of treatments offered with absolutely zero consistency. My first treatment was a computer assessment of general heatlth. The therapist had no knowledge of how it all worked and the session ended up being her reading out what the computer was generating and offering silly advice (to sleep better, go to bed at consistent hours... really?). Some treatments were unavailable (you would be notified while waiting for the treatment outside the room - ”oh sorry, the computer does not work” or ”cryo is unavailable”. As for the wet treatments, where to start ??? the therapists were obvisouly very yound and untrained (or recently trained). Most of them had absolutely no idea what they were doing. The whole experience turned out to be such a stressful experience and I ended up cancelling (without a refund) my last treatment as I got fed up with the really low level of professionnal standards of this spa. This gives the impression that the spa was upgraded merely to generate more profit but not to improve customers' experience. I will never return. I am not surprised. Accor Thalasso locations have been a real mess in recent years Dinard location left the Accor brand, Novotel Le Touquet is an unpleasant factory. Other Thalasso are getting old and not paying enough attention to customers' satisfaction. The only Accor location still worth a visit is Quiberon.