Finde Hotels in Sainte-Anastasie

aufgrund einiger negativer Kommentare waren wir gespannt, was uns erwartet, hatten aber einen positiven EIndruck, Sehr nettes, hilfsbereites Personal, sauberes Zimmer mit allem Notwendigen, Frühstück mit guter Auswahl an frischen Speisen - empfehlenswert

Liked · From the moment we arrived at L’Imperator Maison Albar we knew we had chosen the right hotel for our stay in Nimes. This is an EXCEPTIONAL 5-star hotel and has truly set the benchmark for luxury and hospitality. Every detail of our stay was meticulously catered to, making it a very memorable experience. Upon arrival, we were greeted with a very warm welcome from GM Romaric Blanvillain. The check-in process was smooth and efficient, and we were shown around the beautiful facilities and on to our room by the charming Rievelinio. The hotel combines class, elegance and warmth, with beautiful interior decor and clever use of space and architecture. The pool is heavenly - in fact there are two pools to choose from, an indoor pool next to the spa and an outdoor pool with plenty of sun loungers and peace and quiet. By the pool we were looked after by Quentin with an impressive level of courtesy and efficiency. Breakfast was wonderful (thanks to Natalie and Romane) and served in a calm setting, with the choice of indoor or outdoor seating. What truly sets L’Imperator apart is the exceptional service provided by the team and the way they make guests feel. Many hotels try to be hospitable because that is their job, they are ‘paid to smile’, but the Albar staff are happy to be there and show genuine care for each guest- even remembering guests names when greeting them. Special mention to the Hero’s Pierre and Benjamin, who both went above and beyond in their assistance and care. And the exceptional Fabien (so speedy) Tristan and Frederic, Kaoutar, Doriane, Karla, Clara, Maxime, Imrane, Sabah and Claire. I wholeheartedly recommend this hotel to anyone seeking a truly exceptional stay. We have already re-booked to stay again…we love Nimes and we will come back to stay at L’Imperator.

We reserved two nights at the Royal Hotel in Nimes, France. On the day we checked-in, they charged my credit card for the two nights lodging, but I was not made aware of this. When we checked out, we were given a receipt for the two nights lodging, plus parking fee and tax, which was charged to my credit card. It wasn't until I saw my credit card statement that I realized they double charged for the two nights lodging. I sent them a couple emails about the double charges, but never received a response. Fortunately, my credit card company refunded me the extra charges, and said they would deal with the hotel about the charges. I never heard more about it. The hotel is in a nice location for seeing the sights in Nimes, and the room was fine. Our room overlooked the outdoor restaurant in front of the hotel, but we did not have any noise issues at night. We did not eat there, because they did not offer gluten-free meals, but there were other restaurants in town that did. There is a public underground parking garage with an elevator that come up the street next to the hotel. Over-all, a good stay except for the double charges on the credit card.