Gastnutzer
5. September 2022
Lovely staff, young and rushed off their feet, stayed for one night, stayed before 2018. Confused I paid for the privilege to stay in the hotel to attend the horse racing and watch Madness. Yet was confused that the hotel let anyone in to use the bar, from the race course when there was ample bars in the race ground for anyone not staying at the hotel. After Madness finished the only bar open is the hotel bar, because show is finished 10.00 home time and they want you out if you’re not staying at the hotel, which is fine, but if you are staying in the hotel as many of us were , bar was full, rammed so of course people wanted to sit outside because there are tables for the hotel outside but security had been told not to let anyone outside with drinks, how stupid is this, I understand you want to close the race course, so you need to restrict people from using the hotel if they aren’t staying there, and don’t be greedy and take peoples money knowing your going to be 60 people plus in a reception bar area, tiny thing like covdi happen few years back you should only serve hotel guest because that’s what you are, a hotel. And help the poor bar staff, young girl on her own, blokes walking out with 3/4 pints not paying and she’s on her own can’t chase them. Ps didn’t stay for breakfast too expensive, I was going to but even though it had increased in price quite a bit, but remembered it was cold last time we stayed.
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