Trivelles Park Hotel

Cockroach joined us for the evening and we had to get a full refund… not exactly the type of place I’d ever recommend!

Wonderful stay with my friend

How dare he ask me for a good review? (When I checked out, I forgot my water bottle in the room. When I went back to get it, the hotel owner told me there were no good reviews and no water bottles. I was initially surprised, then awkwardly laughed and took out my phone to leave him a good review. His ********* behavior really embarrassed me, as I haven't encountered such a ********* person in a long time.) He should use that time to properly clean your room. A good review? He asked me for a good review with his water bottle? I'm giving you a good review now, I hope you're satisfied. The moment I entered the hotel, I regretted booking it. A strong smell of urine hit me as soon as I walked in, and the room had a strange odor. Despite repeatedly communicating with the hotel and saying many nice things, they wouldn't allow us to cancel our reservation for the second night. 还有脸跟我要好评？（退房的时候我的水杯忘记在房间，然后我回去取水杯的时候，酒店老板跟我说没有好评，没有水杯，我当时听到他说的话先是有点惊讶，之后我尴尬的笑了拿出手机给他好评，他的无耻行为让我真的很尴尬，因为很久没有在社会上遇到这么不要脸的人）有那个时间好好清洗你的房间吧，还好评，拿水杯要求我给你好评，我现在给你好评了，希望你能满意。当进入酒店那一刻我就后悔预订了这间酒店，一进去真的是一股尿骚的味道扑面而来，房间也有一股怪味，再三跟酒店沟通说了很多好话都不允许我们取消第二晚的预订。

The comfort and serenity of the site was amazing

"Had a wonderful stay! The location was perfect for sightseeing. Rooms were clear and had all the amenities I needed. I highly recommend it!"

The room and bathroom were clean, the mug and kettle, coffee-tea-sugar and milk were prepared in a tray, even the room had a fan and heater which I didn't use , because weather was good but it was really good I saw them in the closet, I asked for iron and hair dryer, reception was a super nice gentleman who explained to me everything I needed. I stayed for one night, but I recommend strongly, better than Airbnb, no Airbnb with same or higher price accepted my request because I just wanted a night and all of them said you should at least book for 3nights! The other reason is I had my own shower and toilet. there is no need to share it with others,and lock the door. The doors had electronic locks, though, really safe and close to different bus stations. Thank you!

Poor cleanliness

Nice hotel and nice location and near station with comfort bed and good breakfast

Extremely disappointing experience. I booked this hotel after a night shift because I needed a few hours of rest before my next shift, but the entire experience was misleading and unprofessional. I repeatedly called before and after booking regarding early check-in and was constantly given conflicting information. One moment I was told my booking could not be found, then I was told a room would be ready in 5 minutes, only to be called back again and told to wait until 1 p.m. after I had already turned back and missed my transport. The behaviour felt very deceptive and dishonest. In the end, I did not stay there and I was deprived of the rest I urgently needed. I am awaiting my refund I would advise people to be very careful when booking here.